Airway Transportation Systems Specialist
Found in: beBee jobs US - 7 days ago
Serves as an Airway Transportation Systems Specialist (NAS Area Specialist) at the Kansas City ARTCC Service Operations Center (SOC). Performs a variety of functions directly related to the operations of the NAS. Focus is on the availability and reliability of the services and products provided to the users of the NAS.
Duties
Recognized as the principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsible for the planning, directly, coordinating, monitoring, and maintenance activities associated with the management of assigned NAS systems/facilities.
Plans, coordinates, and performs work of broad scope and complexity with a high degree of independence, keeping the supervisor advised only of the most critical issues. Applies broad experience and comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for the NAS service delivery. Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
Rapidly analyzes and seeks resolutions to problems as they arise and makes adjustments as necessary to deal with system outages and network performance deterioration. Initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS. Responsible for timey upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOTAM, SAL Paging function). Incumbent-in-charge is expected to be management's representative during non-administrative hours.
Integrate Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects ensuring that all customers and users of services are included and involved in the ORM implementation and planning.
The Operations area serves as a principal organizational element of the Technical Operations organization to plan, direct, coordinate, monitor, and accomplish activities associated with real-time management of assigned NAS systems/facilities at the service integrity level. Reports to the Service Operations Center Manager.
Performs other duties as assigned.
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