Wine & Spirits Retail Sales

4 weeks ago

Los Angeles, California, United States Aston Carter Full time

We are seeking a Sales Associate to operate within our Wine and Spirits Department. You'll receive in-depth training on a variety of brands and types of alchohol to build the skills needed to educate and advise your customers.

This position is located in the LAX airport behind security lines. A secret clearance will be provided during your onboarding to allow low security entry into the airport. Full schedule availability is required, but you will be offered a set schedule with 2 days off per week.

Description:

Vendor Brand Specialists are the front line of support and direct connection between the products offered and the customers. Main goal of this role is to deliver sales and hit productivity targets while building customer relationships through exceptional customer service.

  • Provide face to face customer support with product selection, purchasing, and/or refunding.
  • Explain all necessary product information to customers when needed.
  • Handle all store products with the utmost care and respect.
  • Always complete transactions in a professional and timely manner.
  • Maintain eye contact and use professional language when providing helpful, sincere assistance to customers.
  • Respond to customer questions and complaints in a polite and courteous way.
  • Contact the Manager on Duty when it is appropriate.
  • Become familiar with store layout to be able to correctly direct customers to products, services, and facilities when needed.
  • Assist management with all team merchandising activities, including inventory management, presentation quantities, promotions, etc.
  • Work within a team environment to accomplish sales and service targets.
  • Ensure the retail store and all associated spaces maintain a neat, organized, dust and hazard free environment.
  • Attend company meetings when necessary, regarding trainings, product knowledge, company policies, health and safety, etc.

Skills:

Customer service, Sales, cashier, pos system, upselling, Retail sales

Top Skills Details:

Customer service, Sales, cashier

Additional Skills & Qualifications:

  • High School Diploma or GED
  • At least 1 year of sales, customer service, or cashiering experience in a retail environment.
  • Prior experience and proficiency working with a POS register/system.
  • Ability to work any shift inside hours of operation (6am-12am), Monday - Sunday, and able to work overtime hours when necessary.
  • Desire and ability to work in a fast-paced, high pressure environment
  • Must have a positive attitude and have the ability to work with a team-first mentality.
  • Must be a motivated self-starter with proven organizational skills.
  • Must maintain a well-groomed, professional appearance when in uniform.
  • Must be available between the hours of 8am-12am, 7 days a week.

NICE TO HAVE QUALIFICATIONS:

Previous experience working with luxury brands in a boutique retail environment.

Ability to speak a secondary language is beneficial, but not required.

Experience Level:

  • Intermediate Level
About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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