Staff Support Associate I/UKHC

1 month ago

Lexington, Kentucky, United States University of Kentucky Full time
Posting Details

Posting Details

Job Title Staff Support Associate I/UKHC
Requisition Number RE45560
Working Title Customer Relations Associate
Department Name H4005:
Office of Patient Experience
Work Location Lexington, KY
Grade Level 05
Salary Range $ /hour
Type of Position Staff
Position Time Status Full-Time
Required Education
HS

Click here for more information about equivalencies:
Required Related Experience
2 yrs

Required License/Registration/Certification
None

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions.

Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials; and exposure to loud noises, temperature extremes, cuts/punctures, and combative/violent people.


Shift
Monday through Friday; 12:30pm - 9:00pm

Job Summary

The Staff Support Associate serves as a navigator at the UK Healthcare information desks; this position will assist with way-finding, patient throughput, maintaining a safe environment, and communication between staff and guests.

Additional duties include clerical assignments related to customer relations.

Skills / Knowledge / Abilities

Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems.


Does this position have supervisory responsibilities? No
Preferred Education/Experience
Customer service or healthcare support services experience preferred.

Deadline to Apply 06/03/2024
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.

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