computer assistant
2 weeks ago
A GS-0335-7, COMPUTER ASSISTANT:
Responsible for limited specialized projects and assignments involving development, test, implementation, and modification of computer programs and operating procedures.
Provides support to information technology (IT) specialists by performing coding, testing, and limited programming for a variety of applications.
Maintains documentation and program databases.Receives and processes requests to write, upgrade, or modify small program modules which are part of a larger system of interrelated programs that have previously been designed and implemented.
Independently identifies the work to be done, plans, and carries out the steps necessary for developing applications programs using a higher level programming languages, providing for variations in recurring runs and special reports.
Considers a variety of factors in program applications work such as: developing input requirements for programs from detailed logic charts and related information developed by computer specialists, drawing basic program flow charts, applying higher level programming languages, initiating testing, assembling test data, debugging programs, and submitting user requests with recommended finished module to specialist.
Determines the actions required by taking into account applicable instructions, references, objectives, customer desires, established program logic, and system constraints.
Maintains a few modules that frequently require variations in production requirements.In support of specialists, solves problems and responds to requests to advise on issues related to defining information requirements, desired formats, and the amount and kind of data combinations and arithmetic manipulation required.
Adapts or develops new work procedures and instructions for application by self and others.Installs and maintains hardware.
Verifies that all equipment attachments and power support items are approved and are in compliance with existing regulations, directives, and vendor specifications.
Documents user computer equipment and supply requirements for their procurement.Records the temporary and/or permanent transfer of hardware. Performs inventory of hardware.
Researches current industry literature to identify the availability of equipment such as computer systems, printers, monitors, modems, and/or associated equipment.
Maintains stocked parts to ensure prompt service and arranges for replacement parts.Works with IT specialists to accomplish complete component testing/validation of hardware ranging from user items to resident host system.
Installs, upgrades, and maintains software.Performs system software control and library functions.
Develops new and/or modified procedures for the operation of the software library and configuration management procedures.
Determines whether new software is needed or if existing programs can be enhanced.
Installs or removes software packages to include operating system, office automation, and special purpose software.
Loads appropriate printer drives for each software package to ensure compatibility with attached printer.
Answers technical questions using Provides guidance and assistance to customers.
Assists customers in the application of system capabilities when the customer has unusual or unique processing requirements that are difficult to formulate.
Advises and assists users inside and outside of the immediate organization in the effective operation of numerous software packages and the use of all available equipment.
Detects patterns/common causes for recurring problems to determine where standardized solutions are needed.Identifies user requests or problems and determines solution by taking action such as manipulating files, modifying applications programs, developing or modifying system command language control files, or resolving software or hardware problems.
Assists in the administration of a variety of databases maintained in the state residing on multiple hardware platforms.Assists a database administrator with the modification of storage structure by adding, removing or relocating files and structures.
Following the direction of a database administrator identifies bottlenecks and takes corrective action as directed to resolve problems and ensure consistency.
Assists in the administration of a variety of systems and applications maintained n the state.Works with a System Administrator in troubleshooting problems and implementing changes on multiple, widely diversified computer platforms.
Assists with the diagnosis of system failures, taking corrective actions as necessary.
Other duties as assigned.
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