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Mini-Bar Attendant

2 months ago

Dallas, Texas, United States Virgin Hotels Dallas Full time

Who We Are

We love what we do and what we do is important We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.

Your Mission

Should you decide to accept it...


Stocking, replenishing & cleaning in-room mini bars based on requests, guest history and preferences. Be able to work independently and on a team to charge guest accounts accordingly and take and maintain inventory of stocks.

The Nitty Gritty

What exactly you will be doing...


In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests:

  • Maintaining proper product levels, spot checking in-room minibars including inventory-consumed items, posting/billing of items consumed to guest bills, and completing consumption reports on a daily basis.
  • Use excellent communication skills with guests & staff including verbal, written and body language
  • Maintain a clean, hygienic and organized work environment including stocking of mini-bars
  • Be able to communicate in a timely and responsive manner via digital device
  • Execute fabulous guest service
  • Enthusiastically describe details of mini-bar items and hotel services
  • Work well on a team or independently while being accountable for work performed
  • Be a team player
What Qualities Are We Looking For?

You got skills? If you are able to perform the following, then you have come to the right place...

  • Ability to work a flexible schedule
  • Ability to work on weekends and holidays
  • Stand for periods of 8-10 hours
  • Lift and carry 30 lbs
  • Work with others like a rock star, while keeping the guests and teammates the focus
  • Ability to communicate clearly in verbal and written English
  • Comply with all safety and health department procedures, as well as, all state and federal laws
  • Maintain a neat, clean and well-groomed appearance per hotel standards
  • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
  • Adhere to hotel policies including but not limited to attendance, safety, behavior
Background Must Have
  • Current, legal and unrestricted ability to work in the United States
  • High school or equivalent education required.
  • Preferred: 1-2 years' experience in a full service hospitality establishment

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Source: Hospitality Online