Sr. Engagement Manager

3 weeks ago

Remote, Oregon, United States GSTV Full time

GSTV is dedicated to building an inclusive team and culture that reflects the communities we serve every day. Being part of the GSTV team means that we are always encouraged and challenged to grow personally and professionally. More importantly, we are accountable for our actions towards one another as the foundation for a strong and accepting workplace.

GSTV Values:

● Growth Focused

● Social Accountability

● Tenacious Behavior

● Valued Actions

Benefits Day One Medical, Dental, Vision, Paternal Leave, Life Insurance, Accident, Critical Illness, Hospital Indemnity, STD/LTD + Vol Plans., Paid Holidays, 20 PTO days + Sick time, Perks, HSA and FSA and Lifestyle Spending Account (1st of mo after 30 days), 401K Match (90 days).

GSTV offers both hybrid and remote work situations. Candidates located within commutable distance to our New York Office will be tagged to that office and are not currently considered 100% remote.

SR. ENGAGEMENT MANAGER

Summary:

GSTV has built out a dedicated internal consulting group with the mandate to utilize core consulting competencies, company knowledge and industry insight to identify, champion and deliver solutions to critical strategic and operational problems across the P&L and business. The genre of problems will include revenue acceleration, cost savings, strategic challenges, process improvement, organizational effectiveness/development and building business capabilities.

As a Sr. Engagement Manager, you will report to the CFO, and work directly with senior and executive-level leadership on vitally important, high impact projects. In this role you will be exposed to and influence the agendas of senior management and develop expertise in a variety of functions. You will lead, or be part of projects, that will often be cross-functional, team-based, structured engagements with a defined starting point, scope and key metrics.

A successful candidate will, in partnership with the key executive sponsor and key stakeholders, be a driving force behind the solution. The work of this team is not meant to be put on a shelf and forgotten - you will be responsible for delivering clear action plans that move the business forward and be a part of the Agile teams that delivers the solution.

Responsibilities:

Responsibilities include, but are not limited to:

  • Work with members of the senior leadership team to define the terms of the engagement including the starting point, scope, and deliverables
  • Develop problem statement/hypotheses to make decision making more effective while determining the analysis to be formed - you will be asked to identify particularly tough problems to triangulate on
  • Structure and build quantitative and qualitative/conceptual analyses meant to support or refute the problem statement
  • Identify, gather, and analyze operational and financial data through interviews, competitor/industry research and other standard consulting practices - your analysis should answer "What's the so what" to put the results into context and to sanity check findings
  • Identify implications of data and analysis with the team
  • Determine and clearly communicate findings, recommendations, and supporting analysis to management in order to build broad consensus on go forward plans
  • Form a project team to redesign and implement new work processes, system, organizational structure, and incentives/rewards while working with team members across the organization
  • Provide concise and effective written and verbal updates on projects to senior leadership and stakeholders
  • Develop measurement and control processes to verify processes are being followed and that benefits are being realized - we want to make sure what are are doing is having a positive impact on the business

Requirements:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You are:

  • To apply strong business judgment to surface implications and practical, high impact options
  • Experienced at conducting internal and external interviews
  • Able to create concise communication materials and present findings to senior management
  • Resourceful and the have the ability to find solutions even when they are not obvious
  • Able to coordinate multiple tasks simultaneously
  • Comfortable with ambiguity and change because priorities will adjust in response to the market. You know how to balance proactive and reactive strategy and execution.
  • Detail oriented with the ability to drill down into tactical considerations
  • A team player with the proven ability to foster and manage working relationships within a matrixed environment with a positive attitude

You have, ideally:

  • Deep experience defining and deconstructing problems leveraging quantitative and qualitative analytical problem-solving approaches
  • Strong interpersonal and leadership/influencing skills - the ability to interact with colleagues at all levels and achieve goals without direct control over resources
  • Outstanding listening skills
  • Effective and impactful oral, written, and presentation communication skills
  • Experience working in a fast-paced environment preferred
  • Excellent organization and time management skills
  • Intermediate Excel and PowerPoint skills

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree as well as 4+ years of strong consulting experience.

Of course, this is just a sample of the kinds of work this role will require You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at GSTV's discretion, or otherwise applicable with local law.

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