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Director of Program Management

1 month ago

Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time
Job Overview

Our Wind Creek Platform team powers the online experiences and services our customers love, and we pride ourselves in our culture of inclusivity, customer focus and quality. We're looking for a Director of Program Management who can lead a team of talented Program Managers to drive our strategy, roadmap, and execution in partnership with design, engineering, stakeholders, and executives. If you start with the customer first, are curious, use the right mix of data and instinct and lead through influence instead of authority, we'd like to hear from you

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And ResponsibilitiesLead our product team in creating amazing experiences for our customers
Lead a team of Program Managers in full cycle scenario ownership
Mentor and grow Program Managers of varying career stages
Drive product and services strategies and roadmap alignment across the company
Facilitate design and engineering execution
Collaborate effectively with product and engineering leaders
Effectively manage a diverse and distributed team of full-time and contract resources
Provide creative guidance and best practices for team
Other duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying) High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
 Must be twenty-one (21) years of age or older
Bachelor's Degree in Computer Science or Related Field AND three (3) years' experience in a Management position– requiredOR Seven (7) years' experience in a Management position– required

OR Five (5) years' experience in a Management position with Wind Creek Hospitality– required

Five (5) years of people management experience – building/leading diverse, inclusive, and high-functioning teams of varying career stages in a technology or gaming company– required

Ten (10) years shipping consumer mobile, desktop, console and/or web consumer experiences as a Product Manager, Program Manager or equivalent experience– required

Ability to identify customer and business problems and work cross-functionally to deliver feasible solutions
Experience turning complex problems into simple customer solutions
Experience coaching early in career Product Managers or Program Managers
Outstanding communication and interpersonal skills
Ability to build consensus within a cross-functional team
Experience partnering well with design, engineering, stakeholders & execs
Experience presenting to all levels of an organization (individual contributors to execs)
Experience delivering video games or casino style games
Experience communicating product requirements verbally and through written documentation
Ability to give actionable UX feedback on product implementation
Create prototypes and/or presentations to help pitch new concepts
Willing to work odd and irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a valid and current State Driver's License and an insurable driving record for purposes of driving company vehicles as required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have a Pennsylvania and/or Illinois Gaming License (or the ability to obtain and maintain a license) as a requirement for this position as requested
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Online applications are accepted at For internal employees please submit your Internal Job Posting Form to your property's Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Source: Hospitality Online

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