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HR Communications Senior Associate

3 months ago

Jersey City, New Jersey, United States JPMorganChase Full time

Job Description
The Corporate Communications team is looking for a HR Communications Sr. Associate that will support the Corporate Communications team with helping to develop and implement high-impact internal communication strategies that enhance understanding, engagement and action for key Performance Development and learning activities. This includes helping employees build skills for current and future roles and creating engaging content that resonates with a global audience. You'll work in close partnership with HR Change Management and Readiness partners, utilize a range of communication channels and act as a trusted advisor and strategic partner to HR and communication leaders.
As a HR Communications Senior Associate within the HR Communications team, you will play a pivotal role in supporting and executing internal communication strategies and materials. Your primary aim will be to enhance key HR activities, with the ultimate goal of boosting employee engagement and participation. Your focus areas will encompass Performance Development (including Goal-Setting, Check-ins, Feedback, and Annual Reviews), learning, leadership development, and more. You will be expected to demonstrate proactivity, creativity, and attention to detail, coupled with a strong passion for communications.
Job responsibilities:

  • Support, manage and implement communications strategies for Performance Development, product enhancements and launches, learning-related enrollment campaigns and surveys.
  • Write internal communications including emails, articles, video scripts, toolkits, banner ads, digital signage.
  • Support ad hoc/"just in time" communications for projects, initiatives and campaigns as well as business-as-usual activities.
  • Partner with HR product, change management, content development, employee experience and subject matter experts to:
    • Understand cross-impacts, dependencies and opportunities to deliver an integrated experience to employees, managers and other internal audiences.
    • Ensure that key stakeholders within HR and the firm are informed about upcoming initiatives and have the resources and information they need to enhance engagement in their organization, especially for large, firmwide efforts
  • Establish work routines that facilitate transparency, collaboration and tracking of deliverables.
  • Develop new engagement tactics to deliver impactful messaging to managers and employees across relevant channels (e.g., email, print, videos, web, digital signage, etc.).
  • Partner with firmwide communicators to amplify messages and promote key activities.
  • Support day-to-day communication processes, including sending firmwide emails, providing metrics to measure results and updating firmwide communication calendars.

Required qualifications, capabilities and skills:

  • 4 plus years experience in communications.
  • Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage
  • Ability to digest and simplify complex information, creating concise, easy-to-understand messaging and visuals for internal audiences.
  • Excellent writing, editing and proofreading skills are a must, as well as the ability to adhere to firmwide branding and style guidelines.
  • Superior project management skills with an attention to detail, ability to manage approval timelines, processes, and multiple projects at once.
  • Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality work.
  • Must be able to demonstrate speed, flexibility, adaptability and ability to work under pressure in a fast-paced, deadline-driven environment.
  • Proficiency in MS Office Suite.
  • Experience working in a large corporate environment and with senior clients/stakeholders.
  • Knowledge of/experience in HR programs communications.

Preferred qualifications, capabilities, and skills:

  • Degree in Communications, Journalism, English or equivalent
  • Experience in digital/graphic design and video applications

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.