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Hospital Service Technician

4 months ago

Minneapolis, Minnesota, United States Stericycle Inc Full time
Position Purpose:

Stericycle is hiring now We are seeking a Hospital Services Tech in Minneapolis. The hours are full time. We, as an essential business, are on the front lines as supporting the healthcare industry during the COVID-19 pandemic. This means that, in addition to our generous benefits, our team members enjoy better job stability and opportunities for advancement. We've also updated our policies and training to ensure that all of our team members can safely serve our customers. We protect what matters.

The Hospital Services Technician will travel to customer healthcare facilities providing collection and exchange waste containers for various Stericycle programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick leave and may be asked to assist Supervisors as needed.

Locations: Supporting Hennepin Healthcare, Abbott Hospital and Whittier Clinic

Key Job Activities:


• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.

• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.

• Maintains a rigid collection and service schedule.

• Communicates duty status on a defined scheduled.

• Perform other duties and responsibilities, as assigned.

Education:

Required Education: in High School or Equivalent

Experience (North America & LATAM):


• Education equivalent to graduation from high school, or GED.

• 2+ years of related experience, customer service preferred, or the equivalent in related work experience,

• Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.

• May require mandatory immunizations and credentialing based on customer requirements.

• Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.

• Ability to work independently and with little supervision.

• Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

It is the policy of Stericycle, as an equal opportunity/affirmative action employer, to hire the best qualified people available without regard to race, creed, color, sex, sexual orientation, marital status, age, national origin or ancestry, religion, status with regard to public assistance, order of protection status, disability, or veteran status.