Patient Service Team Coord

1 month ago

LuthervilleTimonium, Maryland, United States MEDSTAR HEALTH Full time

General Summary of Position
Oversees and coordinates all administrative matters relating to financial and personnel operations for a designated ambulatory practice or department. Coordinates patient scheduling, registration, and managing patient overflow. Oversees daily functions of assigned administrative staff, management of office supplies, customer service and service recovery, and daily operations workflow. Where applicable, may be responsible for assisting in supervising call center staff.

Minimum Qualifications

Education

  • Bachelor's degree in health care admin or related field preferred
  • One year of relevant education may be substituted for one year of required work experience.

Experience

  • 3-4 years in a health care setting, including experience in an ambulatory care medical office environment with extensive use of computerized schedules and electronic records required and
  • . Working knowledge of IDX/GE centricity business systems preferred

Licenses and Certifications

  • CPR - Cardiac Pulmonary Resuscitation for MedStar Ambulatory and Urgent Care locations within 90 Days required

Knowledge, Skills, and Abilities

  • Excellent interpersonal communication, customer service skills, and good telephone etiquette. Requires effective oral and written communication skills. Must possess the ability to perform in a high-pressure environment, to organize and prioritize work, to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.
  • Knowledge medical terminology, ICD 9-CM and CPT coding; knowledge of policies, procedures, and rules/regulations of insurance companies; and a demonstrated ability to operate multi-line telephone system.
  • Demonstrated computer skills including the use of electronic medical records, scheduling systems and standard health care systems.
  • Is well-versed in the insurances and has a strong understanding of Medical Assistance, Managed Care and Medicare.
  • Must have demonstrated ability to organize and lead administrative office associates and processes effectively.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
  • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

  • Patient Service Coordinator

    2 weeks ago

    Lutherville-Timonium, Maryland, United States Greenspring Personal Medicine Full time

    Patient Service Coordinator PositionHours: 8:00am - 4:00pmPosition Type: Full TimeRoles and Responsibilities:The Patient Service Coordinators (PSCs) are generally the first point of contact with our practice. As such, the priority is to provide exceptional customer service.The duties of a patient service coordinator include but are not limited to the...

  • Patient Service Coordinator III

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban...

  • Patient Service Coordinator II

    1 week ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    YOU BELONG HERE What Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits package Our competitive benefit package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by...

  • Patient Liaison

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    At Johns Hopkins Bayview Medical Center we offer an excellent Benefits Package, to include: Affordable healthcarePaid Time Off (PTO) and company paid holidaysTuition AssistanceLife and disability insuranceOpportunities for career developmentEmployee discount program - travel, tickets, dining and morePatient Liaison Position Summary:The Patient Liaison...

  • Patient Experience and Policy Management Coordinator

    2 weeks ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    At Johns Hopkins we offer an excellent Benefits Package, to include: Affordable healthcarePaid Time Off (PTO) and company paid holidaysTuition AssistanceLife and disability insuranceOpportunities for career developmentEmployee discount program - travel, tickets, dining and morePatient Experience and Policy Management Coordinator Position Summary:The Patient...

  • Patient Experience and Policy Management Coordinator

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    At Johns Hopkins we offer an excellent Benefits Package, to include: Affordable healthcarePaid Time Off (PTO) and company paid holidaysTuition AssistanceLife and disability insuranceOpportunities for career developmentEmployee discount program - travel, tickets, dining and morePatient Experience and Policy Management Coordinator Position Summary:The Patient...

  • Field Service Engineer

    3 weeks ago

    Lutherville-Timonium, Maryland, United States Danaher Corporation Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates...

  • Office Supv

    2 months ago

    Lutherville-Timonium, Maryland, United States MEDSTAR HEALTH Full time

    The Office Supervisor is responsible for managing and maintaining office operations and providing administrative support to the assigned department and providing ancillary support to the Site Manager/Director. The Office Supervisor is responsible for efficient and accurate intake, benefit verification, pre-registration, registration and scheduling of...

  • Physical Therapist

    4 weeks ago

    Lutherville-Timonium, Maryland, United States MEDSTAR HEALTH Full time

    Job Summary: MedStar Health is looking for a Physical Therapist to join our team with MedStar Health PT at Therapy - Timonium We are looking for a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with...

  • Complex Care Physician

    1 month ago

    Lutherville-Timonium, Maryland, United States Kaiser Permanente -Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a specialist in Internal Medicine or Family Medicine with Complex Care experience to support the Baltimore Service Area.In collaboration with the Kaiser...

  • Complex Care Physician

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Kaiser Permanente -Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a specialist in Internal Medicine or Family Medicine with Complex Care experience to support the Baltimore Service Area.In collaboration with the Kaiser...

  • RN/LPN - Long Term Care

    2 weeks ago

    Lutherville-Timonium, Maryland, United States Mercy Medical Center - Baltimore, MD Full time

    SummaryFor nearly 70 years, Stella Maris has been a leading nursing home, providing Baltimore-area residents with a comprehensive range of health and residential services. We are currently recruiting for Nurses (RNs & LPNs) to join our team. This is an exciting opportunity to join our mission driven organization to provide excellent care to our...

  • Non-Invasive Cardiologist

    1 month ago

    Lutherville-Timonium, Maryland, United States Kaiser Permanente -Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for specialists inNon-Invasive Cardiologist at our Lutherville Timonium Medical Center. This is a full-time shareholder-track position.In collaboration with...

  • Orthopedic Surgeon

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Kaiser Permanente -Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for fellowship trained specialists inOrthopedic Surgery, Total Joint Replacement and/or Sports Medicine for ourSouth Baltimore and Lutherville-Timonium...

  • Orthopedic Surgeon

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Kaiser Permanente -Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for fellowship trained specialists inOrthopedic Surgery, Total Joint Replacement and/or Sports Medicine for ourSouth Baltimore and Lutherville-Timonium...

  • Director of Professional

    4 weeks ago

    Lutherville-Timonium, Maryland, United States MEDSTAR HEALTH Full time

    General Summary of PositionJob Summary: MedStar Health is looking for a Director of Professional & Elite Sports Therapy to join our team at MedStar Sports Medicine in Greater Baltimore The Director of Professional and Elite Sports Therapy and Performance Enhancement for MedStar Sports Medicine in Greater Baltimore is a tested physical therapist who...

  • Radiology Assistant

    1 month ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban...

  • Radiology Assistant

    2 weeks ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban...

  • Radiology Assistant

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban...

  • Physical Medicine

    4 weeks ago

    Lutherville-Timonium, Maryland, United States Kaiser Permanente -Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a full-time specialist in Physical Medicine and Rehabilitation at our Lutherville-Timonium Medical Center.In collaboration with the Kaiser Foundation...