Systems Analysis Advisor

1 month ago

West Bloomfield Township, Michigan, United States The Cigna Group Full time

The ideal candidate will work with Project Managers, Developers, Business Analyst and key business leaders to develop and deploy solutions to meet complex business and system requirements. Our System Analyst will work with industry leading systems and vendors as they support the rapidly changing customer demands for our Care Delivery lines of business.

How you'll make a difference:

  • Provide systems expertise to system users, business partners, and other internal/external customers including trouble shooting issues, as well as, identifying and correcting inefficiencies.
  • Analyzes designs and prepares functional specifications for information systems solutions which address business requirements
  • Great communicator with ability to summarize complex technical topics for all stakeholders and varying levels of the organization.
  • Works closely with business teams to strategize solutions that support short and long term company objectives.
  • Provides comprehensive consultation to business unit and IT management at the highest technical level through all phases of the system development lifecycle (SDLC).
  • Responsible for facilitating business requirements gathering and translating into system requirements, when required.
  • Review Business Requirements and work with and guide business partners to complete business requirements documentation.
  • Researches and evaluates alternative solutions and recommends the most efficient and cost effective approach.
  • Provides input for test strategies and plans.
  • Potential travel (up to 50%) to support solution implementation

What you should have:

  • 5+ years of system analysis, business analysis or development experience includes writing system functional specifications.
  • Ability to manage customer requirements and scope discussions.
  • Ability to develop complex use cases to ensure quality solutions
  • Thorough understanding of the system development life cycle (SDLC).
  • Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment required in setting priorities of tasks among multiple assigned projects.
  • Participate in technical design documents and solution overview documentation
  • Experience with reviewing business requirements, system functional requirements and developing systems specifications.
  • Strong knowledge of Systems Analyst responsibilities and processes.
  • Experience with both Waterfall and Agile development methodologies
  • Knowledge of / experience with QA processes and testing requirements.
  • Knowledge of / experience in networking infrastructure
  • Bachelor degree in Computer Science or a related discipline and at least six years of experience as a Business Analyst, Systems Analyst, Developer, or related field required.

Preferred Qualifications:

  • Experience in Epic EHR or Practice Mgmt system experience or similar
  • Requirements management application experience or similar
  • ALM testing management application experience or similar
  • Clinical office workflow experience a plus
  • Working knowledge of SharePoint or Confluence for team collaboration
  • JIRA agile management application experience
  • Excellent interpersonal and leadership skills including the ability to work with both internal and external customers and all levels of the organization.
  • Excellent organizational skills with the ability to handle multiple projects and timelines with minimal supervision.
  • Excellent problem solving and conflict management skills including the ability to manage conflict and find mutually acceptable resolutions

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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