Billing Analyst I

1 month ago


New Bedford, Massachusetts, United States IDEMIA Full time

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

  • Monitor the accounts receivable trade aging, initiate collection calls on past due balances, investigate and resolve customer disputes causing partial or delayed payments.
  • Resolve any client inquiries regarding disputes and/or clarifications needed to proceed with payment. If credit is needed, work with responsible department to ensure timely delivery.
  • Liaison with Sales & Project Management to escalate any uncollected balances whereas collection team is unsuccessful.
  • Update status/comments on weekly cash collection file for responsible business line(s) for Management/Treasury Analyst. This file supports the cash forecasting process and the monitoring of the overdue cash position.
  • Complete client account reconciliations to maximize opportunity for the timely collection of our invoices.
  • Prepares weekly/monthly aging reports on the status of collections for weekly AR review meetings.
  • Prepares bank deposits for any checks received via regular mail.
  • Convert check paying customers to ACH payment method.
  • Assist with completing vendor forms and/or updating vendor portals.
  • Assist Manager with any special ad-hoc projects.

Qualifications

Required Skills

  • Advanced Microsoft Office skills (Excel, Word, Power Point)
  • Meet firm deadlines.
  • Ability to operate computer, fax machine, telephone, calculator, and copier.
  • Strong detail oriented.
  • Must be able to multi-task.
  • Demonstrate ability to thrive in a dynamic, fast-paced environment.
  • Demonstrate excellent oral and written communication skills with customers and colleagues.
  • Ability to work independently and as a team player.
  • Excellent customer services skills.

Qualifications, Education, and Experience

  • 2+ years of Collection experience with an Associate Degree (or equivalent) in Finance or Accounting or similar.
  • Experience with Great Plains or other accounting software is a plus.

Responsibilities - Monitor the accounts receivable trade aging, initiate collection calls on past due balances, investigate and resolve customer disputes causing partial or delayed payments. - Resolve any client inquiries regarding disputes and/or clarifications needed to proceed with payment. If credit is needed, work with responsible department to ensure timely delivery. - Liaison with Sales & Project Management to escalate any uncollected balances whereas collection team is unsuccessful. - Update status/comments on weekly cash collection file for responsible business line(s) for Management/Treasury Analyst. This file supports the cash forecasting process and the monitoring of the overdue cash position. - Complete client account reconciliations to maximize opportunity for the timely collection of our invoices. - Prepares weekly/monthly aging reports on the status of collections for weekly AR review meetings. - Prepares bank deposits for any checks received via regular mail. - Convert check paying customers to ACH payment method. - Assist with completing vendor forms and/or updating vendor portals. - Assist Manager with any special ad-hoc projects.


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