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Manager Information Technology infrastructure

3 months ago

Brockton, Massachusetts, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

If you are located in WI or MN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

  • Engineering Management
    • Manage team doing research and design of network systems as appropriate to support applications and/or operations
    • Align network designs to meet business needs
    • Lead analysis on existing networks to ensure performance and reliability, enhance scalability, and meet security requirements
    • Participate in operating and capital budget planning and execution to plan
  • Customer Management
    • Coordinate network services for systems to ensure client satisfaction
    • Manage customer relationships by negotiating service, solving problems, and resolving conflict
    • Participate in RFP's and vendor selection activities
  • People Management
    • Recruit, hire, train and retain team members
    • Provide regular performance reviews and feedback
    • Organize, plan and schedule resources to assigned projects/tasks
    • Ensure teams are meeting SLA commitments for incident and service request resolution

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience in an IT network engineering role (LAN/WAN/Wireless) or a related position
  • Reside in MN or WI

Preferred Qualifications:

  • Experience with DAS systems
  • Experience managing IT infrastructure vendor relationships
  • Experience working in a healthcare environment


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.