Security Officer

2 months ago

Danville, Virginia, United States Caesars Entertainment Full time

ESSENTIAL JOB FUNCTIONS:

  • Responsible for the safety and well-being of guests and fellow employees.
  • Gives directions and provides escort to customers in need.
  • Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
  • Makes chip fills, jackpot verifications.
  • Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary.
  • Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
  • Makes lost and found detailed descriptions of people and incidents.
  • Enforces all company policies and procedures.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

EDUCATION and/or

EXPERIENCE:


  • Must be 21 years of age or older.
  • High school graduate or equivalent is required
  • Two years' experience in a position with direct guest contact required
  • Prefer individual with two years police, military, or casino security experience
  • Prior experience is a position with direct guest contact is preferred.
  • Ability to manage several tasks at once
  • Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
  • Must be able to obtain and possess a Virginia Gaming License from the VA Lottery.
  • Must be able to work any day of the week and any shift
  • Must present a well-groomed appearance.
  • Must undergo eight (8) hours of ASP (baton) training
  • Must be able to prepare effective written reports
  • Must be able to get along with co-workers and work as a team
  • Must have a valid driver's license and clean driving record to drive company vehicle.

PHYSICAL,

MENTAL AND ENVIRONMENTAL DEMANDS:


  • Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
  • Must be able to physically restrain individuals when a condition of arrest exists.
  • Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
  • Must be able to work independently.
  • Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
  • Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
  • Must be able to see and, also, remember the specific details of incidents and persons.
  • The Security Officer must be able to read, write, speak and understand English.
  • Must be able to give court testimony when necessary and write detailed reports.
  • Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.

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