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Transfer Agent

4 months ago

Florham Park, New Jersey, United States Atlantic Health Full time

Atlantic Health System is seeking a Full Time Transfer Agent for Atlantic Mobile Health located in Florham Park. Required hours are night shifts and weekends as requested by department.


•Answer incoming calls.

•Convey messages to RNs in a timely manner.

•Obtain information to complete initial intake.

•Make calls to sending/receiving hospitals to request/collect face sheets, demographics.

•Receive/send faxes.

•Competently use various office equipment for communication and office functions.

•Call transport companies to arrange transportation for patients transfer including requesting appropriate mode of transport.

•Use various software applications, communication systems and other office systems proficiently.

•Highly proficient in data entry and typing skills.

•Communicate transfer info to various departments involved in patient transfer.


•Perform quality audit of charts/data.

•Prepare various reports, case audit and other duties as assigned.

•Excellent communication skills and a positive demeanor to be a team player essential.

Qualifications/Requirements:

  • Excellent and demonstrated communication and customer service skills
  • Excellent speaking and telephonic voice
  • Highly proficient in Microsoft Office applications
  • Highly proficient in typing with 90% accuracy or above in data entry and above average speed in data entry

Minimum Education:

  • High School Diploma/GED Required
  • Associates or BA preferred.

Relevant Experience:

1 year of previous experience in/as/with ambulance/dispatch center, telecommunications or call center, transfer center, or hospital unit secretary preferred

Call center experience or the equivalent working in a high call volume environment preferred.

About USAt Atlantic Health sytem, our promise to our communities is that anyone who enters anyone of our facilities, receive the highest quality care delivered at the right time, at the right place, and at the right cost. That commitment is also echoed in the respect, development and opportunities we give to our more than 18,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the state, and committed to creating a Trusted Network of Caring. Our facilities and sites of care include:

  • Morristown Medical Center, Morristown, NJ
  • Overlook Medical Center, Summit NJ
  • Newton Medical Center, Newton, NJ
  • Chilton Medical Center, Pompton Plains, NJ
  • Hackettstown Medical Center, Hackettstown, NJ
  • Goryeb Children's Hospital, Morriston NJ
  • Atlantic Rehabilitation
  • Atlantic Home Care and Hospice

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We are part of Atlantic Accountable Care Organization, one of the largest ACOs in the nation, and are a member of AllSpire Health Partners.
We receiver awards and recognitions for what we provide to our patients, team members and communities. Below are just a few of our accolades:

  • 100 Best Companies to Work For and FORTUNE magazine (13 years in a row)
  • Best Places to Work in Healthcare – Modern Healthcare
  • 150 Top Places to work in Healthcare – Becker's Healthcare
  • 100 Accountable Care Organizations to Know – Becker's Hospital Review
  • Best Employers for Workers over 50 – AARP
  • Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
  • CEO Cancer Gold Standard TM
  • One of the 100 Best Workplaces for Millennials" Great Place to Work and FORTUNE magazine
  • One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine
  • Security 500: Security Magazine
  • Official Health Care Partner of the New York Jets
  • NJ Sustainable Business

Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.