Field Service Technician I

5 days ago


Greensboro, North Carolina, United States Toshiba America Business Solutions Careers Full time

Field Service Technician I

Hourly Range: $17.00 to $18.00 depending on experience.

Summary

Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Greensboro, NC area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs.

As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you'll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What you'll do

Provide printer and copier maintenance, service, and repairs to customers

Deliver product training efficiently and effectively

Diagnose equipment issues and carry out installations and upgrades

Make modifications, remove old units, and retrofit existing hardware

Complete field calls according to priority while practicing effective time management

Continuously enhance your technical skills for field assignments

Rebuild components at the shop

Qualifications

High School Diploma or GED

A year or more of expertise in repairing, servicing, and installing office equipment, including copiers, printers, Photo ID and ID Badge systems, or fingerprint scanners

Intermediate computer skills and good electro-mechanical skills

Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching

A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business

What's in it for you?

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre-tax spending accounts

401(k) plan

Pet Insurance

Company provided life insurance

Employee discounts

Generous paid holiday schedule paid vacation & sick/personal business/volunteer days

Learn More

The content below is exclusively available on our careers site job description:

Join Our Talent Community

Glassdoor Reviews

Our Commitment to Sustainability

News Archive

Solutions & Services

Professional Services

Print Management

Cloud Solutions

Our Products

eâ BRIDGE Global Print

2023 Stevie Award Winner

Toshiba Office Collection Virtual Demonstration (YouTube)

Client Testimonials (YouTube Playlist)

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.



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