Customer Support Specialist

Position SummaryAs MyAdvice's Customer Support Specialist, you will deliver the highest quality support to our digital marketing clients by solving concerns with excellent efficiency via various communication channels. Our Customer Support Specialists serve as empathetic communicators to assist our clients with technical issues when using our products and...

[Customer Service / Remote] - Anywhere in U.S./ Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools, and systems;...

Customer Support Specialist I Function: Customer Experience Reports to: Manager, Customer Support Reviewed: Position Summary: The Customer Support Specialist provides tier one support for our products with both customers and internal employees. This position involves troubleshooting product software and technical issues for existing customers, becoming a...

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. Our product, CoLab, is the world's first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers...

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. Our product, CoLab, is the world's first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers...

We're looking for someone to join our Customer Success organization to help our customers become raving fans of Jellyfish. In your role, you'll troubleshoot any customer issues, educate clients on features and suggested workflows, help set up client configurations, and coordinate with our Engineering, Success, and Strategy teams to get the job done. Can you...

We're looking for someone to join our Customer Success organization to help our customers become raving fans of Jellyfish. In your role, you'll troubleshoot any customer issues, educate clients on features and suggested workflows, help set up client configurations, and coordinate with our Engineering, Success, and Strategy teams to get the job done. Can you...

Paradigm is a legal-industry leader in cloud-based software with three practice management platforms – PracticePanther, Bill4Time, and MerusCase – as well as epayments (Headnote) and accounting (TrustBooks) solutions.What is the role? We have a reputation for excellent customer service. As a LollyLaw Customer Support Specialist, you will act as a client...

Paradigm is a legal-industry leader in cloud-based software with three practice management platforms – PracticePanther, Bill4Time, and MerusCase – as well as epayments (Headnote) and accounting (TrustBooks) solutions.What is the role? We have a reputation for excellent customer service. As a LollyLaw Customer Support Specialist, you will act as a client...

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack's Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and...

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to...

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to...

Hypori, a leading provider for SaaS cybersecurity solutions, is transforming secure mobility for Federal and Commercial customers, including the United States Army. Hypori's secure virtual workspace enables users to access critical data and apps from any mobile device without compromising user privacy. From commercial IP to national security level intel,...

Hypori, a leading provider for SaaS cybersecurity solutions, is transforming secure mobility for Federal and Commercial customers, including the United States Army. Hypori's secure virtual workspace enables users to access critical data and apps from any mobile device without compromising user privacy. From commercial IP to national security level intel,...

About UsSleep Doctor is the sleep health company on a mission to help an increasingly tired world live healthier, happier, and thriving lives through the revitalizing power of sleep. Sleep Doctor meticulously creates and curates scientifically backed direct-to-consumer sleep product essentials that solve sleep challenges and improve well-being. Founded by...

About UsSleep Doctor is the sleep health company on a mission to help an increasingly tired world live healthier, happier, and thriving lives through the revitalizing power of sleep. Sleep Doctor meticulously creates and curates scientifically backed direct-to-consumer sleep product essentials that solve sleep challenges and improve well-being. Founded by...

OUR TEAMIn Technical Support, our vision is to delight customers with speedy responses using a high level of knowledge and a personalized experience. As a Support Specialist, you are responsible for responding to and resolving customer support cases. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of...

OUR TEAMIn Technical Support, our vision is to delight customers with speedy responses using a high level of knowledge and a personalized experience. As a Support Specialist, you are responsible for responding to and resolving customer support cases. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of...

We are looking for a talented and experienced Technical Support Specialist to join our dynamic team.This position will serve as support for technical customer escalations, finding fixes, workarounds, and final solutions by troubleshooting issues and providing exemplary customer service. This position will also play a critical role in supporting our customer...

Customer Contact SpecialistJob SummaryThe Customer Contact Specialist's role is to educate customers on broadband services and discuss fiber placement and connection processes with owners of residential homes and small businesses. This role will be required to take detailed field records of the fiber placement plan and relay information to our Outside Plant...