Coordinator, Peer Support Services
1 month ago
The Coordinator, Peer Support Services identifies student needs, connects them to appropriate resources, and follows-up to ensure ongoing support. The Coordinator, Peer Support Services works closely with Peer Academic Support Programs to provide oversight of the peer-based coaching case management model and support the delivery of peer-to-peer engagement services. This role engages in student outreach efforts in collaboration with the leadership of the Center for Academic Achievement (CAA).
FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.
Job Description
Typical duties may include but are not limited to:
- Provides oversight and coordination of the Peer Academic Coach case management model for a variety of student populations, including the Peer Coach training, mentorship, and assignment of case load.
- Supports the implementation of academic support services designed to increase retention and graduation rates of undergraduate students. Encourages students in the use of available resources.
- Collaborates with campus partners to assist students identified as at-risk and direct them to appropriate resources.
- Coordinates recruitment efforts for Student Leaders and participates in Student Leader interviews. Creates and maintains student leader applications and case management intake forms.
- Develops, facilitates, and delivers training and professional development opportunities for student peer leaders.
- Assists with the collection and documentation/input of data for use in program analysis and evaluation of service effectiveness. Supports the Center for Academic Achievement leadership with the evaluation services and resources.
- Assists with the implementation, execution, and oversight of student outreach efforts for the CAA.
- Serves as a point of contact for student and campus partner outreach support.
- Designs and monitors student leader Canvas pages and MS Teams channels.
- Participates in office/unit-specific and University-wide events and programming with CAA staff and student leaders.
- Facilitates guest presentations on behalf of the CAA along with appropriate staff and student leader support.
- Participates in the development of departmental goals and objectives.
- Engages in professional development and training as appropriate and needed.
- May serve as a team leader and oversee the work of lower level personnel and/or student employees in assigned area.
- Other job-related duties as assigned.
Minimum Requirements for a Coordinator, Peer Support Services Level I:
- This position requires either six years of directly related full-time experience or, as an alternative, a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
- Professional full-time experience in higher education student services, academic/co-curricular support, student success initiatives, academic advising, case management, peer-based student support programming, or related areas.
- Any appropriate combination of relevant education, experience, and/or certifications may be considered.
- Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook).
- This position requires either eight years of directly related full-time experience or, as an alternative, a bachelor's degree from an accredited institution in an appropriate area of specialization and four years of full-time experience directly related to the job functions.
- Professional full-time experience in higher education student services, academic/co-curricular support, student success initiatives, academic advising, case management, peer-based student support programming, or related areas.
- Any appropriate combination of relevant education, experience, and/or certifications may be considered.
- Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook).
- Knowledge of policies, procedures, and regulations pertaining to the position.
- Skill in organizing resources and establishing priorities.
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Strong interpersonal skills and ability to deal effectively in a team environment.
- Advanced verbal and written communication skills.
- Ability to understand, interpret, apply, and explain policies and procedures.
- Ability to manage and coordinate assignments to meet deadlines.
- Ability to work independently to complete assignments.
- Ability to provide professional customer service.
- Ability to present to large groups.
- Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
- Ability to effectively manage the work of others by providing information, guidance, and motivation.
- Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
Coordinator, Peer Support Services II: Pay Grade 15
The selected candidate meeting the minimum requirements of a Level II may be hired at the Coordinator, Peer Support Services II level.
Applications received prior to May 17th, 2024 will receive priority consideration.
-
Academic Support Coordinator I
4 weeks ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryAcademic Support Coordinator I develops, implements, and supports peer-based academic support programs and services. The Academic Support Coordinator collaborates with faculty, staff, and students to identify programming needs and to development/implement proactive approaches and resources for student success. This role supports peer tutoring...
-
Certified Peer Support Specialist
1 week ago
Fort Walton Beach, Florida, United States Bridgeway Center Full time**Certified Peer Support Specialist (Full-Time)** **Date Posted:** 10/25/2021 **POSITION SUMMARY:** Bridgeway Center, Inc. (BCI) is seeking applicants that love working with children and families. Join a dynamic and innovative team who are passionate about the safety of children and family restoration. A career with BCI as a Certified Peer Support Specialist...
-
Family Support Services Specialist
1 week ago
Fort Myers, Florida, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of children and families. Hours include evenings and weekends Purpose & Impact: The purpose of the Family Support...
-
Certified Peer Recovery Specialist
4 days ago
Fort Myers, Florida, United States Lee Health Full timeLocation:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912Department: LPG Psychiatric ServicesWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryA Certified Recovery Peer Specialist (CRPS) helps to ensure client directed care by assisting people to build the skills and relationships needed to...
-
Family Support Services Specialist
1 week ago
Fort Myers, Florida, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of others.Purpose & Impact:Family Support Services Specialists are intended to provide assistance and support to the Case...
-
Coordinator, Student Services
1 month ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryThe Coordinator, Student Services & Admissions has administrative responsibility for coordinating undergraduate and graduate student program admissions, in collaboration with College of Education (COE) faculty and administrators. Serves as a primary contact for information regarding COE graduate admissions. The Coordinator is responsible for...
-
Coordinator, Student Services
4 weeks ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryThe Coordinator, Student Services & Admissions has administrative responsibility for coordinating undergraduate and graduate student program admissions, in collaboration with College of Education (COE) faculty and administrators. Serves as a primary contact for information regarding COE graduate admissions. The Coordinator is responsible for...
-
Guest Service Coordinator
4 weeks ago
Fort Myers, Florida, United States Lee Health Full timeLocation:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912Department: Customer ServiceWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $23.30 / hourSummary"The primary role of the Guest Service Coordinator is to support the Guest Services Department and Guest Services Management for Lee Memorial Health...
-
Guest Service Coordinator
2 months ago
Fort Myers, Florida, United States Lee Health Full timeLocation:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912Department: Customer ServiceWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $23.30 / hourSummary"The primary role of the Guest Service Coordinator is to support the Guest Services Department and Guest Services Management for Lee Memorial Health...
-
Guest Service Coordinator
1 week ago
Fort Myers, Florida, United States Lee Health Full timeLocation:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912Department: Customer ServiceWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $23.30 / hourSummary"The primary role of the Guest Service Coordinator is to support the Guest Services Department and Guest Services Management for Lee Memorial Health...
-
Academic Support Coordinator, FGCU
3 days ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryThe Academic Support Coordinator, FGCU R.I.S.E. supports the academic success of FGCU R.I.S.E. (Real Independence, Successful Employment) program students. This role works closely with students in the program to schedule and register for RISE courses, teaches R.I.S.E. core courses, and supervises all students enrolled in electives. Additionally,...
-
Staffing Coordinator
1 week ago
Fort Myers, Florida, United States Lori Lane Personnel Services, Inc. Full timeJob DescriptionJob DescriptionWe are hiring a STAFFING COORDINATOR to join our team in historic downtown Fort Myers, Florida.In this role, you will be responsible for recruiting and registering prospective temporary employees for various personnel positions for our client companies. To ensure success as a staffing Associate, you should be well-versed in...
-
Coordinator, Student Care Services
4 weeks ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryThe Coordinator, Student Care Services addresses the needs of students who are experiencing difficulties related to mental health, physical health and/or psycho-social adjustment, personal and family emergencies, financial challenges or who need general assistance. The Coordinator, Student Care Services provides guidance for students to navigate...
-
Coordinator, Student Care Services
1 month ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryThe Coordinator, Student Care Services addresses the needs of students who are experiencing difficulties related to mental health, physical health and/or psycho-social adjustment, personal and family emergencies, financial challenges or who need general assistance. The Coordinator, Student Care Services provides guidance for students to navigate...
-
Customer Service Coordinator I
1 week ago
Fort Myers, Florida, United States Arthrex Full timeProfessionally handles incoming phone calls and processes customer orders through Esker and SAP. Meets productivity requirements. Aligns with department goals for accurate order processing to include communicating any customer information requiring u Customer Service Coordinator, Customer Service, Coordinator, Technical, Processing, Technology, Retail,...
-
Service Support
1 week ago
Fort Myers, Florida, United States Dave & Buster's, Inc. Full timeJob Opportunity:Position: Food & Beverage Team Member at Dave & Buster'sDave & Buster's offers a unique work environment where each day brings new experiences. You'll enjoy serving a variety of guests with flexible schedules that can easily fit around your school or other commitments. The team you'll work with is not just great but truly awesome.When you...
-
Revenue Cycle Customer Service Rep
1 week ago
Fort Myers, Florida, United States HealthCare Support Full timeWe are excited to announce an opportunity as a Revenue Cycle Customer Service Representative! Join a respected Healthcare organization in Fort Myers, FL.Responsibilities:Ensure timely resubmission of Athena claims by updating accounts with new details from patients or doctors, following the guidelines set by the insurance companyThorough understanding of all...
-
Service Manager
1 week ago
Fort Myers, Florida, United States Workforce Recruiter Full timeOur client in the hotel linen and laundry service industry is currently seeking a Service Manager in Florida. Join a family-owned company with a new and modern commercial laundry plant who is growing fast Job Summary: The primary responsibility of this role is to ensure the satisfaction of the company's existing customers, grow assigned accounts, and to...
-
Food Service Assistant
2 days ago
Fort Myers, Florida, United States Lee Health Full timeLocation:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912Department: Food and Nutrition ServicesWork Type: Full TimeShift: Shift 2/6:30:00 AM to 7:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryPerforms various food service duties including but not limited to; receives, stocks, and distributes all department food related supplies....
-
Program Coordinator
1 week ago
Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full timeJob Description Job Description Goodwill INDUSTRIES OF Southwest Florida, INC.Program Coordinator - Pathways to OpportunityFull timeLocation: Tice Opportunity CenterBased in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence.,...