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Coordinator, Student Services
4 months ago
The Coordinator, Student Services & Admissions has administrative responsibility for coordinating undergraduate and graduate student program admissions, in collaboration with College of Education (COE) faculty and administrators. Serves as a primary contact for information regarding COE graduate admissions. The Coordinator is responsible for supporting COE students and tracking academic progress including admissions, enrollment and licensure data. The Coordinator will provide administrative support for the Office of the Assistant Dean.
FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.
Job Description
Typical duties may include but are not limited to:
- Assists in admissions processes. Acts as primary contact for COE graduate admissions, providing information to prospective and newly admitted students.
- Coordinates undergraduate student admissions to Teacher Education and collaborates with UAS advisors to update student's major after admission.
- Maintains accurate and up-to-date records of applicant data, admissions decisions, and enrollment statistics. Distribute and develop new reports as requested.
- Assists in programmatic accreditation efforts including tracking and providing reports for admissions, enrollment, and licensure data.
- Maintains database for licensure exams (undergraduate and graduate).
- Prepares enrollment reports as requested or required.
- Coordinates communications to applicants within admissions processing systems.
- Maintains databases (i.e. Access, MS Excel, BDM) to track undergraduate and graduate student progress in conjunction with advising toward degree completion and licensure.
- Maintains an active database of prospective students and supports enrollment efforts at undergraduate and graduate levels.
- Coordinates and schedule student test preparation sessions.
- Assists in the development and implementation of recruitment strategies to attract a pool of qualified applicants including orientation programs, welcome events, and retention initiatives to foster a sense of belonging and connection among students.
- Completes purchase orders, supply orders, room reservations, and travel documents for the office as assigned.
- Other job-related duties as assigned.
Required Qualifications:
- This position requires either eight years of directly full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and four years of full-time experience directly related to the job functions.
- Full-time professional experience in education or other related experience.
- Any appropriate combination of relevant education, experience, and/or certifications may be considered.
- Experience with computer systems and proficiency in Microsoft office (Word, Excel, PowerPoint, and Outlook).
- Valid Driver's License.
- Master's degree from an accredited institution in Leadership, Education, or other appropriate area of specialization.
- Experience with Banner and Degreeworks
- Three years of experience in recruitment, advising, program planning, K-12 outreach services, or event coordination.
- Knowledge of higher education policies and procedures.
- Knowledge of policies, procedures, and regulations pertaining to the position.
- Skill in organizing resources and establishing priorities
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to collaborate and work effectively within a diverse community and willing to contribute to a team effort.
- Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
- Ability to understand, interpret, apply, and explain personnel policies and procedures.
- Ability to manage and coordinate assignments to meet deadlines.
- Ability to work independently to complete assignments.
- Ability to provide professional customer service.
- Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
- Ability to travel and work occasional evenings and weekends.
Pay Grade 16