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Front Office Manager
3 months ago
We seek a hotel manager to lead the team at our 82-room hotel Responsibilities of the Front Office Manager include: Manage, train, administer, and supervise all guest services , in order to maintain company and brand standards, and to maintain the highest level of courteous, professional and efficient service to all guests.
Requirements:
Overall leadership of hotel rooms, and guest service
Hotel operations experience
Hire, train, and develop staff. Create a positive work environment for all associates.
Create a positive guest experience to drive GSS scores and exceed overall guest satisfaction.
Develop/manage Training guides and best practices.
Ensure all Brand and Company standards and initiatives are achieved.
Direct all Quality Assurance initiatives.
* Able to work a flexible schedule including some evenings, weekends and Holidays.
Source: Hospitality Online
