Carlin - IT Service Delivery Technician
1 month ago
The successful candidate will be responsible for the configuration, installation, troubleshooting and repair of personal computers, printers, telephones, mobile devices and data communications equipment; configuration and support of mobile devices; installation, configuration and support of desktop software systems; troubleshooting and resolving software and hardware problems; rotate through the role of on-call Help Desk technician on a periodic basis; perform other duties as assigned.
Responsibilities:
- Works at the Help Desk, receives Help Desk tickets and telephone calls focusing on answering computer user requests for assistance, problem solving with a goal of first call resolution, providing troubleshooting and resolving of software, hardware, mobile and network problems.
- Daily maintenance tasks, imaging computers and remediate broken clients
- Assesses and collects essential issue data relative to problem and customer information for the dispatching a work to next tier support.
- Provides first and second-level technical customer support; first level of support duties are receiving trouble calls via Help Desk tickets, telephone and e-mail and resolving issues within scope of role; if problems need a higher level support, the Help Desk technician will dispatch a service ticket to the appropriate higher level support personnel.
- Provide local hands on support when higher level support needs physical assistance; second-level support is solving routine technical problems remotely from the Help Desk.
- Responsible for day to day manning of the Help Desk ticketing system for all computer related trouble reported by local end users.
Qualifications:- Two (2) years of PC Technician experience in a business networking environment required
- BS in Computer Sciences preferred
- Microsoft MCSA or MCSE and A+ certifications preferred
- Ability to lift and carry 50 pounds required
- Ability to travel locally routinely required
- Exceptional customer service/interpersonal skills required
- Demonstrated extensive knowledge of personal computers in a networked environment including data and telecommunications equipment required
- Knowledge of and experience with, local area networks and associated protocols and equipment. Specifically Microsoft Windows, IOS environments, mobile devices, firewall technology and TCP/IP. Familiarity of Cisco networking equipment preferred
Job Identification
Posting Date
Apply Before
Job Schedule Full time
Locations Elko, NV, United States
-
Carlin - IT Service Delivery Technician
2 days ago
Elko, Nevada, United States Barrick Gold Full timePosition Description: The successful candidate will be responsible for the configuration, installation, troubleshooting and repair of personal computers, printers, telephones, mobile devices and data communications equipment; configuration and support of mobile devices; installation, configuration and support of desktop software systems; troubleshooting and...
-
service technician
1 week ago
Elko, Nevada, United States Aerotek Full timeWe are currently seeking for a full time Field Service Technician to service and maintain seismic and ground penetration radar systems at a number of open mining sites throughout Elko and some work in Salt Lake City. The Field Service Technician will travel to perform scheduled monthly service and as will trouble-shoot seismic equipment and radar system...
-
service technician
1 day ago
Elko, Nevada, United States Aerotek Full timeWe are currently seeking for a full time Field Service Technician to service and maintain seismic and ground penetration radar systems at a number of open mining sites throughout Elko and some work in Salt Lake City. The Field Service Technician will travel to perform scheduled monthly service and as will trouble-shoot seismic equipment and radar system...
-
Elko, Nevada, United States Komatsu Full time*Please note: This is a military transitional program that does not provide compensation through Komatsu. You must be a current military Service Member eligible for the DOD SkillBridge program. Komatsu, a leading global manufacturer and distributor of mining and construction equipment, welcomes transitioning active duty service members to participate in...
-
Elko, Nevada, United States Komatsu Full time*Please note: This is a military transitional program that does not provide compensation through Komatsu. You must be a current military Service Member eligible for the DOD SkillBridge program. Komatsu, a leading global manufacturer and distributor of mining and construction equipment, welcomes transitioning active duty service members to participate in...
-
Service Technician
1 week ago
Elko, Nevada, United States Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...
-
Service Technician
2 days ago
Elko, Nevada, United States Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...
-
Field Service Technician
3 weeks ago
Elko, Nevada, United States Hitachi Careers Full timeDescription Duties and responsibilities:Daily travel to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers' needs.Provides technical assistance on equipment start-ups, installations and repairs of compressed air systems including "hands-on" work to assure equipment operates to customer's...
-
Field Service Technician
2 days ago
Elko, Nevada, United States Hitachi Careers Full timeDescription Duties and responsibilities:Daily travel to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers' needs.Provides technical assistance on equipment start-ups, installations and repairs of compressed air systems including "hands-on" work to assure equipment operates to customer's...
-
Goldrush - Underground Mobile Maintenance Technician
2 months ago
Elko, Nevada, United States Nevada Gold Mines Full timeAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for youAt NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground Mobile Maintenance...
-
Elko, Nevada, United States Nevada Gold Mines Full timeAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for youAt NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground Mobile Maintenance...
-
Elko, Nevada, United States Nevada Gold Mines Full timePosition DescriptionAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for you At NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground...
-
Elko, Nevada, United States Nevada Gold Mines Full timePosition DescriptionAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for you At NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground...
-
Elko, Nevada, United States Barrick Gold Full timePosition DescriptionAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for you At NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground...
-
Elko, Nevada, United States Barrick Gold Full timeAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for you At NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground Mobile Maintenance...
-
Elko, Nevada, United States Barrick Gold Full timeAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for you At NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground Mobile Maintenance...
-
Elko, Nevada, United States Barrick Gold Full timePosition DescriptionAre you a Maintenance Technician ready for career growth? Nevada Gold Mines' (NGM) has the perfect opportunity for you At NGM, our vision is to be the world's most valued gold mining business by finding, developing, and operating the best assets with the best people. Our people division is growing, and we are looking for an Underground...
-
Senior Geologist
2 months ago
Elko, Nevada, United States Kinross Gold Corporation Full timeBald Mountain is an open-pit mine with a large estimated mineral resource in the largest private mining land package in the U.S. The mine is located in White Pine County, one of the best mining jurisdictions in the world, along the southern extension of the prolific Carlin trend. Bald Mountain and the nearby Round Mountain mine make up Kinross' Nevada...
-
Field Technician
1 week ago
Elko, Nevada, United States Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...
-
Field Technician
2 days ago
Elko, Nevada, United States Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...