PaaS DBA Support Engineer

1 month ago


Remote, Oregon, United States NTD Software Full time

The role of the PaaS DBA Support Engineer entails managing and supporting cloud-native database operations within the AWS public cloud environment for our customers. This includes virtual machine management, storage management, backup and recovery services, day-to-day operations and administration, as well as specialized PaaS operations tailored to the cloud platform.

Responsibilities:

  • Virtual Machine Management:
  • Manage virtual machine instances, storage, and network infrastructure supporting customer workloads within AWS public clouds.
  • Ensure optimal performance and availability of virtual machines for internal and external business functionality.

Storage Management:

Administer servers, storage, and network services supporting customer's AWS public cloud environments, including business applications and enterprise systems.Monitor and optimize storage resources to meet performance and scalability requirements.

Backup and Recovery:

Provide ongoing backup and recovery capabilities according to customer schedules and requirements.Ensure data integrity and develop recovery procedures to minimize downtime and data loss.

Operations and Administration:

Oversee day-to-day operation and management of customer's AWS public cloud environments.Implement best practices for cloud-native operations and administration to maintain system reliability and performance.

PaaS Operations:

Deploy and maintain practices tailored to the in-scope public cloud PaaS services.Collaborate with development teams to ensure seamless deployment and integration of performance/load test artifacts.

Database Services:

Install, maintain, and support AWS cloud-native databases such as RDS, Non-RDS, Public Cloud SQL, and Snowflake.Manage database performance, data recovery, and integrity at the instance level.Provide database administration including installation, configuration, patching, upgrades, backups, restores, tuning, imports/exports of data, and continuous performance improvements.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in AWS cloud administration with a focus on PaaS components and database management.
  • Strong understanding of AWS services including RDS, Non-RDS, Public Cloud SQL, and Snowflake.
  • Experience in database administration tasks such as installation, configuration, backups, and performance tuning.
  • Familiarity with backup and recovery strategies in cloud environments.
  • Excellent problem-solving skills and ability to troubleshoot complex issues.
  • AWS certification (e.g., AWS Certified Database - Specialty) is a plus.
  • Strong communication and collaboration skills for working with cross-functional teams.


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