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Shift Supervisor Level 2
1 month ago
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The role involves providing exceptional customer service by greeting customers warmly, answering their questions, and explaining available wash options. It is essential to ensure customer satisfaction, promptly address inquiries, incidents, and report issues. Responsibilities include:
- Customer Interaction: Provide courteous and attentive service
- Site Maintenance: Keep the site clean and organized
- Opening/Closing Procedures: Follow proper procedures
- Troubleshooting: Perform basic equipment checks
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- High School diploma or equivalent preferred
- Excellent communication and active listening skills
- Strong sales and customer service abilities
- Capacity to work effectively in a team
- Proficient computer skills
- Ability to meet physical demands of the job
PHYSICAL DEMANDS:
The job requires frequent standing, walking, hand use, and ability to lift up to 25lbs regularly and occasionally up to 50lbs. Must be comfortable working in various weather conditions.
EXPERIENCE:
- Previous customer service and Car Wash experience preferred
WORKING ENVIRONMENT:
This role operates in an outdoor car wash setting. Adherence to safety guidelines is crucial, including the use of protective equipment.
SUPERVISION RECEIVED:
The Level 2 Supervisor should work independently with minimal supervision.
Company Benefits:
- Competitive Pay with Commission Opportunities
- Paid Vacations
- Medical, Dental, and Vision Coverage
- 401K plan with company match
- Free Employee Car Wash Membership
- Tuition Reimbursement
- Fast Career Growth
All applicants will be considered without regard to race, color, religion, gender, or other protected status.
**Please Note**: Job duties and qualifications may change as needed, with or without prior notice.
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