sales associate nf1

1 month ago


Arlington, Virginia, United States Department Of The Navy Full time
Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.



Duties

What To Expect:

  • Responsible for providing all Marine Corps Exchange (MCX) customers with world class customer service with an additional emphasis on courtesy.
  • Sales associates assist their customers in challenging scenarios by using an ¿I can do that¿ mindset, to make all attempts for a positive customer experience and outcomes, before asking for support from the next level mentor or supervisor.
  • Brand and customer program ambassadors for all Marine Corps and MCX programs, including but not limited to, Military Star, Super Star Student, customer satisfaction surveys and Keep it New.
  • This position can be scheduled throughout the facility, based on the needs of the business including but not limited to, cashier or self-checkout attendant, customer service, salesfloor / department support, stockroom / backroom, and military clothing.
  • Sales associates who are regularly scheduled in areas are expected to learn basic product knowledge to support customer satisfaction and service.
  • Sales associates perform store operations tasks such as but not limited to, customer and register transactions, Planogram revisions and setups, identifying missing products, replenish sales floor and coolers, setting promotional signage, visual merchandising, maintaining backroom standards through the 5S program and other operational tasks.
  • Light housekeeping tasks such as but not limited to, sweeping, dusting and trash removal may be part of daily assigned duties. Sales associates are supported by the Specialist role with mentoring, guidance, and training.
  • Sales associates utilize and complete tasks with basic retail equipment including, but not limited to, cash registers, time clocks, RF scanners, mobile printers, handheld equipment (i.e., Price labeling units, box cutters), signage equipment and basic fixture equipment such as, but not limited to peg hooks, shelves, and mobile stocking carts (5S Program).
  • Assists in preparing and participates in year-end inventory and preparation. Identifies and communicates potential risk of loss and/or theft.


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