Manufacturing Trainer II

1 month ago


Chapel Hill, North Carolina, United States Intuitive Surgical Full time
Job Description

Primary Function of Position
The primary focus of this position is to partner with Manufacturing and Engineering teams to develop and sustain a well-trained and flexible workforce through hands-on training, mentoring, and formal certification, allowing for consistency and integrity of training from the time an employee is initially onboarded. This person would own the training of new processes and products from Engineering to Production and may assist in content development and refinement (MPIs, QC documents, etc.). This Mfg Trainer II would assist in management, scheduling, facilitation and development of the KindHeart ATM Training Curriculum and documentation thereof. The Mfg Trainer II would also monitor associated Training KPIs and strive to achieve improvement goals set in these areas. This position would also help to perform day-to-day administrative duties and tasks to support production and training.

Essential Job Duties

  • Prepare and deliver training courses in the areas of manufacturing skills and processes, quality requirements, Information Technology tools and other subjects as required to develop trainees to a higher knowledge level.
  • Track and maintain training data for accuracy in ISU or equivalent database
  • Collaborate with production supervisor in monitoring technicians' efficiency and determine if retraining is required based on the performance.
  • Provide support to Manufacturing personnel and the production line as needed.
  • Conduct training of Manufacturing personnel and perform certifications per certification criteria and requirements. Track and report on cross training metric.
  • New Product Introduction and design enhancements:
  • Work with R&D to learn the build process, establish criteria for training and certification of new skill requirement.
  • Establish quantity of repetitions for the Training Phase, Mentoring Phase and total repetitions required for certification.
  • Develops new training curriculum/content
  • Provide DFM feedback to Engineering in case process or design changes are required
  • Evaluate assembly processes for Ergonomic concerns and be able to escalate issues of potential risk to management.
  • Maintain area-training matrices, schedules and plans.
  • Apply latest concepts and ideas to changing organizational requirements to effectively manage training and certification criteria and requirements.
  • Contribute to process improvement initiatives (production styles and training specific systems and methodologies) and root cause analyses to drive continuous improvement and production excellence culture.
  • Provide Instructor Led Training (ILT) as needed.
  • Assist production management with onboarding, new hire screening, developing new certification guidelines etc.
  • Identify and prevent gaps in training and production coverage
  • Assess employee skills and provide feedback to management
  • Update/ red-line MPIs using PowerPoint/Excel/Word as required.
  • Able to generate ECO's and implement Training portion
  • Maintain excellent attendance record
  • Perform other duties as assigned


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