Front Desk Agent

1 month ago


Ann Arbor, Michigan, United States Hampton Inn Ann Arbor North Full time

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily PayFree Telemedicine and Virtual Mental Health care access for All Associates starting day oneMultiple Health Insurance and Life Insurance options401k Plan + Company MatchPaid Time OffHoliday PayPet InsuranceEmployee Assistance ProgramSchulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more

Our Company
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties And Responsibilities
  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives
Education And Experience
  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education
Knowledge, Skills And Abilities
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

Work Today, Get Paid today, with Daily Pay

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

Source: Hcareers


  • Night Auditor

    2 weeks ago


    Ann Arbor, Michigan, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 120 W Huron St.[Front Desk Agent / Reservations Agent] As a Night Auditor at Residence Inn by Marriott, you'll: Audit guest accounts for accuracy and completeness; Verify and balance daily transactions; Prepare and distribute reports to management; Handle guest inquiries and complaints; Assist with check-in and check-out...


  • Ann Arbor, Michigan, United States America's Best Full time

    Job Title: Receptionist at America's BestCompany Description: America's Best is part of National Vision, which is one of the largest optical retailers in the United States, boasting 950 stores and growing. They offer a unique experience by combining eyewear and eye care services at an affordable price.About the Job: As a Receptionist at America's Best, you...


  • Ann Arbor, Michigan, United States Douglas J Aveda Institutes & Salons Full time

    Job DescriptionRetail Associate – Haircare, skincare, and Aveda productsDo you love beauty, fashion, and the salon industry? Are you passionate about providing great customer service and making retail recommendations? If so, we have the job for youAt Douglas J Aveda Institutes & Salons we are seeking a Guest Services Associate to help us ensure our guests...

  • Night Auditor

    1 month ago


    Ann Arbor, Michigan, United States Larkspur Landing Ann Arbor Full time

    OverviewOpportunity: Night AuditorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Your Growth PathFront Office Supervisor/Accounts Payable or Receivable Clerk – Front Office ManagerYour FocusPerform bookkeeping activities, such as...


  • Ann Arbor, Michigan, United States Arbor Avenue Private Wealth & Partners Full time

    Job DescriptionJob DescriptionClient Relationship AssociateArbor Avenue Private Wealth & Partners is looking for a candidate who is dedicated,and self-driven person to add to our team. This position is a full-time, in-person position.Candidate will collaborate with Financial Advisors and team members to help deliverexceptional client service to our clients....

  • Accounting Assistant

    3 weeks ago


    Ann Arbor, Michigan, United States Graham Hotel Systems Full time

    Job DescriptionJob DescriptionDescription:The Kensington Hotel is looking for an Accounting Assistant. Seeking a customer service oriented individual to assist in the hotel Controller with accounts receivables and other accounting duties. Must have hotel and Opera experience. Position is Monday - Friday with occasional weekends as necessary. The successful...

  • Administrative Staff

    2 weeks ago


    Ann Arbor, Michigan, United States Plante & Moran, PLLC Full time

    Location: United States, Michigan, Ann ArborMake your mark. Our office admin team focuses on supporting the firm's critical business needs. From providing assistance to our offices, partners, and practice teams, to leveraging resources and optimizing firm operations, our administrative team plays a key role in the firm's success. At Plante Moran, we have the...

  • Administrative Staff

    2 weeks ago


    Ann Arbor, Michigan, United States Plante Moran Full time

    Make your mark. Our office admin team focuses on supporting the firm's critical business needs. From providing assistance to our offices, partners, and practice teams, to leveraging resources and optimizing firm operations, our administrative team plays a key role in the firm's success. At Plante Moran, we have the privilege of serving clients and providing...

  • Receptionist

    2 weeks ago


    Ann Arbor, Michigan, United States Arrow Senior Living Full time

    After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee...


  • Ann Arbor, Michigan, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and...


  • Ann Arbor, Michigan, United States University of Michigan - Ann Arbor Full time

    A cover letter is required for consideration for this position and must be attached as the first page of your resume. The letter should address your specific interest in and outline skills and experience that directly relate to this position. Applicants who do not meet these requirements will not be considered. The Rackham Graduate School's mission is to...


  • Ann Arbor, Michigan, United States Veterans Affairs, Veterans Health Administration Full time

    Summary Accepts and supports the guiding principles of the VA Ann Arbor Healthcare System and Social Work and Community Based Services (SW&CBS) programming. Performs under the SW&CBS service line and interfaces with all programs and staff within the department. The Social Work Associate (SWA) assists in the clinical and administrative operation of the SW&CBS...

  • Front Desk Clerk

    1 month ago


    Ann Arbor, United States Hotel Resource Full time

    **Hospitality - Hotel, Admin - Clerical** **Front Desk Clerk** Front Desk Clerk Express Employment Professionals - Ann Arbor Ann Arbor MI **Front Desk Clerk** **Company:** Express Employment Professionals - Ann Arbor **Location:** 48105 US **Category:** Hospitality - Hotel, Admin - Clerical **Degrees Required:** High School **Employment Type:**...

  • Front Desk

    1 month ago


    Ann Arbor, United States Bell Tower Hotel Full time

    Job DescriptionJob DescriptionThe Bell Tower Hotel is seeking a full time front desk clerk. The shifts are 7am-3pm and 3pm-11pm, every day. Availability on weekends and holidays is a must.Job requirements and responsibilities include:* Checking guests in and out* Basic mathematical skills and use of calculator to make calculations without error* Ability to...


  • Ann Arbor, United States Wyndham Garden Ann Arbor Full time

    Job DescriptionJob DescriptionWyndham Garden Ann Arbor in Ann Arbor, MI is looking for one Front Desk agent to join our 30 person strong team.We are located on 2900 Jackson Ave, Ann Arbor, Mi, 48103BenefitsDental insuranceEmployee discountHealth insurancePaid time offVision insuranceResponsibilitiesGreet and welcome guests in a friendly and professional...

  • Front Desk

    1 month ago


    Ann Arbor, United States Ann Arbor Regent Hotel & Suites Full time

    Job DescriptionJob DescriptionThe Ann Arbor Regent Hotel and Suites is seeking a part time/ full time front desk clerk. The responsibilities include checking guests in/out, reservations and general guest service. The shifts are 7-3 and 3-11 and must be available on the weekends and holidays. Prior hotel front desk experience is preferred but not required....


  • Ann Arbor, United States Milan Laser Full time

    **Front Desk Receptionist** **Department:** Administrative Assistant **Location:** Ann Arbor, MI **About Milan Laser Hair Removal** Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we...

  • Hotel Front Desk

    4 weeks ago


    Ann Arbor, United States Graham Hotel Systems Full time

    Job DescriptionJob DescriptionDescription: The EVEN Hotel has an immediate opening for our Front Desk Guest Service Agent! We offer a flexible schedule to work around yours. Open availability is needed, shifts run from 7am - 3pm, and 3pm - 11pm. Weekends are a must. Responsibilities will include:Greet and register guests, providing prompt and courteous...

  • Dental Front Desk

    2 weeks ago


    Ann Arbor, United States Bonnie Patel DDS Full time

    Job DescriptionJob DescriptionFront Desk/ Patient Coordinator for Busy Ann Arbor Dental PracticeSeeking an individual WITH DENTAL ADMINISTRATIVE EXPERIENCE for dental insurance billing/verification, reception duties, scheduling and occasional sterilization.Full time position with benefits.Monday-Friday with two evenings. No weekends.Experience with Eaglesoft...

  • Front Desk Supervisor

    1 month ago


    Ann Arbor, United States Ann Arbor Regent Hotel & Suites Full time

    Job DescriptionJob DescriptionWe are looking for a FRONT DESK SUPERVISOR to join our Team!ESSENTIAL FUNCTIONS:Must be very detail orientated and have experience in managing and motivating all personnel, staffing responsibilities, training, discipline, scheduling, and daily hotel operations.Assists Front Office Manager in managing front office systems,...


  • Ann Arbor, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Ann Arbor,MI PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for...


  • Ann Arbor, United States Lodgco Hospitality Full time

    Job DescriptionJob DescriptionJoin our team today! The Residence by Marriott in Ann Arbor, MI is in search of a dedicated Front Office Supervisor to help oversee guest service operations and lead our team of front desk agents! If you have leadership experience and a passion for guest service and hospitality, apply today for immediate consideration!JOB...


  • Ann Arbor, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Ann Arbor,MIPCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Front Desk Agent

    1 month ago


    Ann Arbor, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...


  • Ann Arbor, United States Avalon Housing Volunteers Full time

    Job DescriptionJob DescriptionAt Avalon, housing is a basic human right. We envision a community in which all of our neighbors have a home, and an opportunity to thrive. We build supportive housing communities as a long-term solution to homelessness. Supportive housing is a combination of affordable housing (that we build) paired with services, like case...


  • Ann Arbor, United States Avalon Housing Volunteers Full time

    Job DescriptionJob DescriptionAt Avalon, housing is a basic human right. We envision a community in which all of our neighbors have a home, and an opportunity to thrive. We build supportive housing communities as a long-term solution to homelessness. Supportive housing is a combination of affordable housing (that we build) paired with services, like case...

  • Guest Service Agent

    4 weeks ago


    Ann Arbor, United States Larkspur Landing Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register...


  • Ann Arbor, United States Hair Club Full time

    ** Front Desk Receptionist - Ann Arbor** **Job Category****:** Field- Administrative **Requisition Number****:** FRONT002614 Showing 1 location **Job Details** **Description** **A Day in the Life :** You'll be responsible for the center's administrative and office support functions along with any activities: * Facilitating new client and existing member flow...

  • Night Auditor

    1 month ago


    Ann Arbor, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 120 W Huron St. [Front Desk Agent / Reservations Agent] As a Night Auditor at Residence Inn by Marriott, you'll: Audit guest accounts for accuracy and completeness; Verify and balance daily transactions; Prepare and distribute reports to management; Handle guest inquiries and complaints; Assist with check-in and check-out...


  • Ann Arbor, United States First Hospitality Group Inc Full time

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! The impact you'll make… The Front Desk Supervisor is part of the...

  • Night Auditor

    1 month ago


    Ann Arbor, United States Marriott Full time

    Marriott Hotels - 120 W Huron St. [Front Desk Agent / Team Member] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Front Desk Supervisor

    2 months ago


    Saint Ann, United States The Edge Fitness Clubs Full time

    Who We ARE: When you work for the Best. Gym. Ever, you join the Best. Team. Ever. Our corporate office reflects the culture of our gyms. We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rolling up our sleeves to get to work. We always keep the end goal in mind- do what's...