Director, Chicago Regional Office

2 days ago


Chicago, Illinois, United States Veterans Benefits Administration Full time

The position is located in the Veterans Benefits Administration's (VBA) Chicago Regional Office and reports to the Northeast District Director and Deputy Under Secretary for Field Operations.

The responsibilities of the Regional Office Director include, but are not limited to:

  • Leads the regional office which provides benefits & services for veterans, dependents, and beneficiaries.
  • Ensures policies and procedures consistent with corporate VA guidelines.
  • Provides executive leadership and direction to subordinate organizational units.
  • Manages available financial & human capital resources (includes presenting of regional budget).
  • Directs continuing programs for quality control in regional ops and implements corresponding actions.
  • Captures changing needs of varying customers via outreach in veteran communities, conventions, etc.


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