System Liaison

3 weeks ago


Worcester, Massachusetts, United States UCB Full time

Make your mark for patients

We are looking for a motivated, collaborative System Liaison (Key Account Manager), to join our Neurology sales team in the Northern New England geography.

The System Liaison will be the point of contact promoting and representing Neurology Patient Value Unit (nPVU) brands within large medical groups and integrated delivery networks (collectively "health systems") and to healthcare providers (HCPs) and personnel affiliated with assigned health system accounts, in Central/Western Massachusetts, New Hampshire, Maine, and Vermont.

About the role:

  • Establish strong business relationships with Healthcare Providers within assigned accounts/territories and with stakeholders who are influencing provider decisions.
  • Alleviate barriers to prescribing U.S. Neurology medications for patients by educating affiliated HCPs on UCB access solutions.
  • Demonstrate expertise in current issues about health care reform that impact the patients and the customer.
  • Bring new ideas and potential solutions to the health system stakeholders and their patients.

What you will do:

  • Ensure UCB Operational Compliance to the highest professional standards within the assignment to the criteria of UCB, Local, State and Federal regulations.
  • Demonstrate a thorough understanding of her/his assigned IDN's treatment goals and decision-making process concerning population health and disease management.

Who you'll work with:

  • HCP's and KOL's in the assigned geography
  • Assigned IDN's
  • Internal members of the epilepsy Ecosystem sales team

Interested? For this role, we're looking for the following education, experience, and skills.

Minimum qualifications:

  • Bachelor's Degree
  • Minimum of 5 years of experience with Neurology products and institutional pharma sales
  • Minimum of 3 years of experience working in Critical/Intensive Care Units and selling in the hospital environment, including formulary inclusion and order-set modification process

Preferred qualifications:

  • Ability to present information clearly and adapt it to the audience's understanding
  • Expertise in managing complex relationships and processes
  • Excellent time management and prioritization for team and personal value creation

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

As an Equal Opportunity Employer, we are open to all talent, and adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US- for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition ID: 86881

Recruiter: Kelly Dickinson

Hiring Manager: Darren Berge

Talent Partner: Yolanda Moenik Johnson

Job Level: SAI-SAII

Please consult HRAnswers for more information on job levels.



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