Inside Sales Supervisor

1 month ago

Norwell, Massachusetts, United States WESCO Full time

As the Supervisor - Inside Sales, you will assist branch management in formulation of sales strategies and executes, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintain positive employee morale while servicing customer base in an economical way.

Responsibilities:

  • Provides immediate supervision of inside sales and counter personnel.
  • Coaches and mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette.
  • Takes leadership and direction from branch management and communicates to employees.
  • Assists with team workload distribution.
  • Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with disciplinary actions.
  • Analyzes trends and provides input on branch action plans to correct issues, improve service, and optimize productivity.
  • Serves as liaison with suppliers for return authorizations.
  • Directs credit management in extension of credit and collection of accounts receivable le claims and deductions.
  • Provides and organizes product training for team and vendors.

Qualifications:

  • High School Degree or equivalent required; Bachelors' Degree preferred
  • 5+ years required of inside sales experience.
  • Knowledge of business and management principles, including strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology.
  • Strong verbal, written, analytical, persuasion and interpersonal skills.
  • Excellent communication and computer skills.
  • Time management.
  • Demonstrate teamwork, leadership, and flexibility
  • 2 years preferred of sales supervision and department site P&L.
  • 3 years of electrical experience preferred.
  • Ability to travel 0% - 25%

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

#LI-CP1


  • Retail Sales Associate

    3 days ago

    Norwell, Massachusetts, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Retail Sales Associate

    3 days ago

    Norwell, Massachusetts, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...

  • Customer Service Representative

    5 days ago

    Norwell, Massachusetts, United States Aramark Uniform Services Full time

    **Job Summary**Aramark Uniform Services is seeking a highly skilled Customer Service Coordinator to support our inside and outside sales teams. As a key member of our team, you will be responsible for increasing customer retention, managing revenue backlog, and providing exceptional customer service.**Key Responsibilities:**Develop and implement process...

  • Overnight Staff Coordinator

    2 weeks ago

    Norwell, Massachusetts, United States Big Y Full time

    Position: Night Shift Personnel SupervisorAs a key member of our team at Big Y, you will be responsible for overseeing the night operations and ensuring that all tasks are executed efficiently and effectively. Your role will include:Receiving, unloading, verifying, and organizing merchandise.Pricing, rotating, storing, and arranging products to optimize...

  • Evening Operations Manager

    1 week ago

    Norwell, Massachusetts, United States Big Y Full time

    Job Title: Night Shift Personnel SupervisorAs a key member of our team at Big Y, you will be responsible for overseeing the night operations and ensuring a smooth workflow. Your duties will include:Receiving, unloading, verifying, and storing merchandise efficiently.Pricing, rotating, storing, and organizing products to maintain optimal inventory...

  • Inside Sales Supervisor

    1 month ago

    Norwell, United States WESCO Full time

    As the Supervisor - Inside Sales, you will assist branch management in formulation of sales strategies and executes, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will...

  • Retail Department Supervisor

    2 weeks ago

    Norwell, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Insurance Sales Executive

    3 days ago

    Norwell, Massachusetts, United States Gallagher Full time

    About the RoleGallagher is seeking a highly motivated and results-driven Insurance Sales Executive to join our global brokerage team. As a key member of our team, you will be responsible for selling insurance products and services to walk-in, call-in, and referred prospects and/or current customers on an inside sales basis.Key ResponsibilitiesSell insurance...

  • Retail Sales Associate

    2 weeks ago

    Norwell, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Service Specialist

    3 months ago

    Norwell, United States Aramark Uniform Services Full time

    ** Customer Service Specialist** **Job Category****:** Service-Customer Service **Requisition Number****:** CUSTO11964 Showing 1 location **Job Details** **Description** We are currently seeking full time **Customer Service Coordinators**. In this position, the Customer Service Coordinator will support inside and outside sales representatives are: *...

  • Retail Merchandise Associate

    2 weeks ago

    Norwell, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Retail Department Coor

    2 weeks ago

    Norwell, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Retail Cleaning Associate

    3 months ago

    Norwell, United States HomeGoods Full time

    JOB DESCRIPTION Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes:...