Front Office Ambassador

4 weeks ago

Chicago, Illinois, United States Waldorf Astoria Chicago Full time

Waldorf Astoria is looking for a Front Officer Ambassador to join the team in Chicago's Gold Coast


Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

What will I be doing?

The Ambassador position will be directly responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities and upsells products to the guests.

Requirements

What are we looking for?

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

.

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your familyMental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and mor

e)

Career growth and development
Team Member Resource Groups
Recognition and rewards programs

Source: Hospitality Online

  • Front Office Ambassador

    2 weeks ago

    Chicago, Illinois, United States Hilton Hotels Corporation Full time

    Hilton Hotels JobID: HOT0AOHD [Guest Service] As a Front Office Ambassador at Hilton, you'll: Be responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations and touches; Resolve guest challenges throughout their stay in our hotel; Upgrade guests, as...

  • Front Office Ambassador

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Front Officer Ambassador to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and...

  • Front Office Ambassador

    5 days ago

    Chicago, Illinois, United States Waldorf Astoria Chicago Full time

    Waldorf Astoria is looking for a Overnight Front Officer Ambassador to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers...

  • Front Office Ambassador

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Front Officer Ambassador to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and...

  • Ambassador

    2 weeks ago

    Chicago, Illinois, United States JENI'S SPLENDID ICE CREAMS Full time

    "In Chicago, our Team Jeni's Ambassadors have the opportunity to earn an average of $26.83 per hour* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. Jeni's Splendid Ice Creams is searching for Ambassadors to join our Southport team. At Jeni's, we're...

  • Ambassador

    2 weeks ago

    Chicago, Illinois, United States Jenis Splendid Ice Creams Llc. Full time

    Job Description Job Description 'In Chicago, our Team Jeni's Ambassadors have the opportunity to earn an average of $26.83 per hour**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.Jenis Splendid Ice Creams is searching for Ambassadors to join our North Wells...

  • Concierge / Ambassador

    2 weeks ago

    Chicago, Illinois, United States Village Green Full time

    Job Description Job Description Company Description VILLAGE GREENFounded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a...

  • Front Office Manager

    2 weeks ago

    Chicago, Illinois, United States Four Seasons Hotels & Resorts Full time

    We invite you to apply to join our team at the Four Seasons Hotel Chicago as a Front Office Manager The Four Seasons Hotel Chicago is looking for a Front Office Manager who shares a passion for excellence and who infuses enthusiasm into everything t Office Manager, Manager, Office, Hospitality, Hotel, Business Services

  • Front Office Manager

    2 months ago

    Chicago, Illinois, United States Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop Full time

    Job Title: Front Office ManagerStatus: ExemptJob SummaryManages all duties of the front desk operation, with a focus of providing excellent customer service. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue through cost control and proper front desk techniques.Essential Duties And ResponsibilitiesEnsure...

  • Assistant Front Office Manager

    2 weeks ago

    Chicago, Illinois, United States Arlo Chicago Full time

    Job Title: Assistant Front Office Manager at Arlo ChicagoAre you passionate about providing exceptional customer service and ensuring memorable guest experiences? Join our team at Arlo Chicago as an Assistant Front Office Manager and be a key player in managing daily front desk operations.Compensation & Benefits: Competitive salary range: $60,000 to $63,000...

  • Front Office Supervisor

    1 month ago

    Chicago, Illinois, United States Hampton Inn Homewood Suite by Hilton Chicago Downtown West Loop Full time

    What's in it for you...Insurance enrollment available from DAY 1Paid time off available from DAY 1Holiday pay available from DAY 1401(k) enrollment after 30 daysHotel and travel discounts at worldwide destinationsProfessional development and promotion opportunitiesThe impact you'll make... The Front Desk Supervisor is part of the management structure of the...

  • Front Office Supervisor

    1 month ago

    Chicago, Illinois, United States Hampton Inn & Suites Chicago-Downtown Full time

    What's in it for you...Insurance enrollment available from DAY 1Paid time off available from DAY 1Holiday pay available from DAY 1401(k) enrollment after 30 daysHotel and travel discounts at worldwide destinationsProfessional development and promotion opportunitiesThe impact you'll make... The Front Desk Supervisor is part of the management structure of the...

  • Front Office Supervisor

    2 weeks ago

    Chicago, Illinois, United States Hampton Inn & Suites Chicago-Downtown Full time

    What's in it for you...Insurance enrollment available from DAY 1Paid time off available from DAY 1Holiday pay available from DAY 1401(k) enrollment after 30 daysHotel and travel discounts at worldwide destinationsProfessional development and promotion opportunitiesThe impact you'll make... The Front Desk Supervisor is part of the management structure of the...

  • Front Office Supervisor

    4 weeks ago

    Chicago, Illinois, United States Hampton Inn & Suites Chicago-Downtown Full time

    What's in it for you...Insurance enrollment available from DAY 1Paid time off available from DAY 1Holiday pay available from DAY 1401(k) enrollment after 30 daysHotel and travel discounts at worldwide destinationsProfessional development and promotion opportunitiesThe impact you'll make... The Front Desk Supervisor is part of the management structure of the...

  • Front Office and Communications Supervisor

    2 weeks ago

    Chicago, Illinois, United States HILTON Full time

    Join our team at Hilton Chicago!A Front Office & Communications Supervisor at Hilton Chicago is responsible for leading and supervising the Front Office and Communications departments on a daily basis. Candidates should be available for both AM and PM shifts, weekdays, weekends, and holidays as needed.What are the benefits of working for Hilton?Go Hilton...

  • Assistant Front Office Manager

    2 weeks ago

    Chicago, Illinois, United States AccorHotel Full time

    Company Description Swisstel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swisstel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living...

  • Front Office and Communications Supervisor

    4 weeks ago

    Chicago, Illinois, United States Hilton Chicago Full time

    The beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Front Office & Communications Supervisor to join our talented team A Front Office & Communications Supervisor is responsible for leading and supervising the Front Office and Communications (telephone operations) departments of the hotel on a daily basis.Interested candidates...

  • Assistant Director of Front Office

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for an Assistant Director of Front Office to join the team in Chicago's Gold Coast This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 216 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.In this position, you will...

  • Front Office and Communications Supervisor

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    The beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Front Office & Communications Supervisor to join our talented team A Front Office & Communications Supervisor is responsible for leading and supervising the Front Office and Communications (telephone operations) departments of the hotel on a daily basis.Interested candidates...

  • Assistant Director of Front Office

    4 weeks ago

    Chicago, Illinois, United States Waldorf Astoria Chicago Full time

    Waldorf Astoria is looking for anAssistant Director of Front Officeto join the team in Chicago's Gold Coast This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 216 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.In this position, you will...