Senior Product Associate

7 days ago


Westerville, Ohio, United States JPMorganChase Full time

Job Description
Join our dynamic Deposit 2.0 team as a Senior Product Delivery Associate, where you will have the opportunity to shape the future of banking with your innovative solutions. This role offers a chance to work cross-functionally, promoting business outcomes and putting end users at the forefront, all while reducing manual operational processing. This is a unique opportunity to grow your career and make a significant impact in a consumer-facing company
As a Senior Product Associate - Deposits 2.0 within the Deposit 2.0 team, you will be positioned at the crossroads of product, business, and technology in the Consumer Bank. Your focus will be on achieving business outcomes while keeping the end users as a priority. You will be responsible for leading the design and development of platform functionality that caters to various client segments. This role provides the chance to launch successful software products in a dynamic, consumer-facing environment, and to enhance people's financial lives by devising and implementing innovative solutions to complex customer issues.
Job Responsibilities

  • Leads the analysis and design of strategic deposits 2.0 capabilities
  • Partners with Design and stakeholder teams to understand and capture user pain points and needs
  • Translates product strategy and needs (e.g., customer, operational, organizational, etc.) into buildable descriptions and designs.
  • Manages the end to end execution of a story/feature - from creation to delivery, and responsible for defining and prioritizing key product features, related epics and stories
  • Owns your product backlog, prioritization of epics and management of your dependency sub-tasks
  • Builds ongoing deep knowledge of customer and user experience insights and journeys
  • Processes design and re-engineering with core focus on scalability, simplification, data integrity, automated controls and operational efficiency.

"This role is not eligible for immigration sponsorship"
Required qualifications, skills, and capabilities:

  • 2+ years of applicable business experience with demonstrated expertise in Discovery and Product Development in Agile / Scrum team environments within Financial Services or Technology firms
  • Experience working with business application owners and development teams to document business requirements, lead scope definition, technical implementation, end-to-end testing, and operational readiness
  • Ability to document both business and technical needs including application dependencies and flows
  • Required Knowledge of scaled agility frameworks, eg JIRA, kanban methodology
  • Analytical mindset with the ability to shape demand and build effective, executable JIRA stories, and exceptional communications and presentation skills across multiple audiences at senior levels
  • Ability to toggle across discovery, design strategy, hands-on backlog refinement and execution

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.



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