Lead Agent, Loss Prevention

3 weeks ago

Grapevine, Texas, United States GameStop Full time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world

Summary

Working with close supervision, the Loss Prevention Lead initiates, coordinates, and assists in the development of operational procedures in order to reduce shrinkage, increase safety, and protect assets. Associates in the role will oversee the development and work of the loss prevention specialists; ensure the Fulfillment Centers are audited quarterly and oversee the RMA process to ensure all equipment is credited. Associate will interact with his or her supervisor frequently during each work period. Nearly all but the most routine activities will require a supervisor's advance approval.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*


• Model the behaviors expected of all GameStop associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving, and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity


• Oversee 2-3 Loss Prevention Specialists


• Hire new Loss Prevention Specialists when growth requires it


• Assist in the investigations of employees and report and follow up on suspicious practices or invoices uncovered when auditing locations and reviewing DVRs footage.


• Collect, review, and distribute the inventory report to the management team for weekly review.


• Manage the quarterly audit document and report monthly audits numbers


• Ensure audit score sheets are reported in a timely manner

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)


• Accredited Bachelor's in Business Management or related field required; at least one year of additional related experience may be considered in substitution


• 4 or more years of related experience required


• Work overtime as required

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES


• Expert ability to work under demanding time constraints and production goals


• Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities


• Possess expert analytical, problem solving and decision-making skills


• Proficient ability to model consistently GameStop's commitment to a respectful, diverse, inclusive, and collaborative work environment


• Consistently demonstrate a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

  • Lead Agent, Loss Prevention

    1 month ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Lead Agent, Loss Prevention

    3 weeks ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Agent, Loss Prevention

    3 weeks ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Agent, Loss Prevention

    1 month ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Loss Prevention Agent 3rd Shift

    1 month ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Loss Prevention Agent 3rd Shift

    3 weeks ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Guest Services Agent

    1 week ago

    Grapevine, Texas, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of...

  • Sales Lead

    3 weeks ago

    Grapevine, Texas, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    3 weeks ago

    Grapevine, Texas, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    4 weeks ago

    Grapevine, Texas, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    4 weeks ago

    Grapevine, Texas, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Licensed Insurance Agent

    1 week ago

    Grapevine, Texas, United States Kerry Sexton - Cold Creek Insurance Full time

    We're HiringWe attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding - then the Cold Creek Insurance agency may be the right fit for youAbout...

  • Director, Finance

    1 week ago

    Grapevine, Texas, United States Great Wolf Lodge Full time

    Job Description Pay:$125 per year $130 per yearPosition Summary:At Great Wolf the Director of Finance is a business partner responsible for: delivering financial results for the lodge, internal controls and loss prevention, and reporting and analytics.Essential Duties & Responsibilities:Develops financial strategies by analyzing and forecasting business...

  • Material Handler Lead

    1 week ago

    Grapevine, Texas, United States McKesson Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a...

  • Part-Time Assistant Manager

    7 days ago

    Grapevine, Texas, United States Torrid Full time

    Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training...

  • Staff Accountant

    1 week ago

    Grapevine, Texas, United States Volt Full time

    Job DescriptionJob DescriptionLet your career thrive with VoltVolt is immediately hiring for Staff Accountant in Grapevine, TX.*Nine Paid Company Holidays*Health/Dental/Vision Insurance – partially paid by the company*Continuing Education Assistance*Employee recognition events**Positive work Environment*As a Staff Accountant you will:Comply and analyze...

  • Senior Finance Manager, ROC

    7 days ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Assistant in Training

    3 weeks ago

    Grapevine, Texas, United States BUCKLE BRANDS Full time

    SummaryBuckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. You will also share responsibility for...

  • Assistant in Training

    1 month ago

    Grapevine, Texas, United States BUCKLE BRANDS Full time

    SummaryBuckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. You will also share responsibility for...

  • Police Officer-Grapevine

    3 weeks ago

    Grapevine, Texas, United States Baylor Scott & White Health Full time

    JOB SUMMARYThe Police Officer is a sworn officer, responsible for a variety of law enforcement, security, loss prevention, and customer service related duties, and a visible presence to deter hospital threats. Their duties include maintaining law and order on hospital grounds; patrolling and protecting hospital buildings and grounds; checking for...