Collections Specialist
4 weeks ago
Accounts Receivable (Collections/credit)
Location:
Coral Springs FL (Hybrid)
Job Description:
- Accounts Receivable and minimize bad debt expense.
- Collects on business to business accounts.
- Performs account reconciliations in order to resolve unidentified deductions or cash application issues.
- Resolve any customer issues.
- Negotiate with delinquent customers to set up payment plans.
- Evaluate orders on credit hold to determine if orders should be released.
- Evaluate and approve stock orders with extended payment terms before releasing.
- Evaluate if delinquent accounts should be forwarded to a collection agency.
- Analyze various collection reports daily that assist with the collection process.
- Process customer credit card payments and ACH payments along with monitoring and resolving declines.
- Issue ten-day demand letters if necessary.
- Research and make decisions on finance charges and other disputed invoices within company guidelines.
- Provide assistance to other departments and Associates as needed.
- Provide training for new employees or processes.
- Review progress of KPIs with management.
- Answer inbound customer calls.
- Supervisory Responsibilities: None.
- High school diploma.
- A minimum of two years with major business to business and credit and collections experience required.
- General PC applications.
- MS Office applications.
- Experience with A/R systems.
- College degree in Accounting, Finance, or Business.
- Credit experienced.
- Bilingual (Spanish).
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
"22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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