See more Collapse

Administrator

1 month ago

Mendota Heights, Minnesota, United States Equiniti Full time

Management Level

H

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary
This is a fantastic opportunity for a candidate with strong administration experience to join a small Equiniti team based in Crawley. You will be working with clients on a day to day basis, assisting and supporting them with highly confidential and potentially complex queries regarding their pension administration. Equiniti is committed to promoting from within our business and for driven and ambitious candidates future roles may include team leadership or more strategic operations roles across our business sectors.


Core Duties/Responsibilities
The successful candidate will be responsible for the following:

  • Provision of administration service to customers as per SLA
  • Maintenance of up to date filing and records for department, checking the integrity of customer data
  • Processing of a wide range of routine and non-routine documentation within defined procedures
  • Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements [and case history]
  • Drafting of non-standard correspondence in response to customer enquiries
  • Inputting customer details and accesses customer information
  • Collating and analysing data and produces routine reports, schedules and summaries in order to update customer records, resolves customer queries
  • Provision of technical guidance to other team members
  • Identifying and implementing process improvements in immediate area of work responsibility in order to improve throughput and customer service
  • Provision of on-the-job coaching to department colleagues
  • Carrying out projects and ad-hoc activities as determined by the Team Leader

The post holder will be required to work 37.5 hours a week and participate in a shift rota between the hours of 8am-6pm Monday - Friday.

Skills, Knowledge & Experience

The successful candidate will demonstrate the following experience skills and behaviours:

  • Pensions experience is ideal but not essential (ideally Defined Benefit but not essential)
  • Excellent attention to detail and capable of following defined processes and procedures
  • Superior communication skills
  • Strong desire to deliver exceptional customer service
  • Proven track record of quality, timely delivery
  • Excellent ability to develop positive and productive working relationships
  • Good IT skills and a willingness and aptitude to learn a variety of systems
  • Previous experience working in financial services would be preferable

What We Offer

  • Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
  • All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
  • Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
  • Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
  • Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
  • Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
  • Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

We have other current jobs related to this field that you can find below

  • MoveIT Administrator

    1 week ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    Management LevelHEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual...

  • Administrative Assistant- Front Desk

    2 weeks ago

    Mendota Heights, Minnesota, United States Dungarvin Full time

    Job DescriptionAdministrative Assistant$19.75 per hourLocated on site in Mendota Heights, MNMonday-Friday 8am-5pmWHAT YOU WILL DO:The Administrative Admin will cooperatively work with all staff in expediting the general flow of matters pertaining to the office, including, but not limited to reception, general office, and clerical duties. This position comes...

  • Administrative Assistant- Front Desk

    2 weeks ago

    Mendota Heights, Minnesota, United States Dungarvin Full time

    Company DescriptionA LITTLE ABOUT US: At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities,...

  • Safety & Occupational Health Manager (Safety Administrator)

    2 months ago

    Mendota Heights, Minnesota, United States Justice, Bureau Of PrisonsFederal Prison System Full time

    Manages a program requiring a dynamic administrative approach to continual changes in regulations and executive orders and to newly mandated ones. In addition to occupational safety and fire protection, develops and implements programs for hazardous waste and emergency response operations, recycling, pollution prevention, ozone reduction, storm water...

  • Operations Manager

    2 weeks ago

    Mendota Heights, Minnesota, United States COMMUNITY HEALTH PARTNERSHIP OF ILLINOIS Full time

    Position: Operations ManagerLocation: Mendota, and Princeville, ILCommunity Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral...

  • Legal Assistant

    1 week ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a...

  • Indirect Sourcing Specialist

    2 weeks ago

    Mendota Heights, Minnesota, United States Beacon Hill Full time

    Job SummaryBeacon Hill's client is looking for an Indirect Sourcing Specialist who will be responsible for managing category service value within budgetary constraints while ensuring compliance with State and Federal regulations. This role involves maintaining vendor relationships, overseeing program details, analyzing data metrics, and collaborating with...

  • Service Desk Analyst/ Help Desk

    2 weeks ago

    Mendota Heights, Minnesota, United States Dungarvin Full time

    Job DescriptionJob DescriptionCompany DescriptionA LITTLE ABOUT US:Dungarvin is a national organization of privately owned companies that are dedicated to providing high-quality, community-based support to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to...

  • Securities Operations Service Specialist 3

    1 month ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    Job/Project description:EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved...

  • Securities Operations Service Specialist 3

    1 month ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    Management LevelIEQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved into...

  • Securities Operations Service Specialist 3

    1 month ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved into private ownership...

  • General Shop

    2 weeks ago

    Mendota Heights, Minnesota, United States Black Bros Co Full time

    General Shop Duties and Responsibilities Provide general assistance around the shop, including administrative and technical tasks Welding is plus**: Assist with shop loading and work kit preparation Monitor job schedules Load and unload delivery trucks Stock raw materials in appropriate quantities Clean and maintain equipment as directed Make sure workers...

  • Corporate Benefits Specialist I

    1 month ago

    Mendota Heights, Minnesota, United States SFP Holdings Inc. Full time

    Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right for you Summit Companies,...

  • Patient Service Specialist

    4 weeks ago

    Mendota Heights, Minnesota, United States Concentra, Inc Full time

    Patient Service SpecialistLocationUS-MN-Mendota HeightsJob ID291631Pos. CategoryMedical Center - Front OfficePos. TypeFull TimeOverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health...

  • Director, Total Rewards and HR Operations

    1 month ago

    Mendota Heights, Minnesota, United States Restaurant Technologies Full time

    Director, Total Rewards and HR OperationsWe are seeking an experienced and strategic-minded Director of Total Rewards and HR Operations to lead our efforts in optimizing employee Total Rewards while ensuring efficient HR Operations. The ideal candidate will be a seasoned professional with a deep understanding of total rewards strategies, HR operations, and...

  • Director, Total Rewards and HR Operations

    1 month ago

    Mendota Heights, Minnesota, United States Restaurant Technologies Full time

    Director, Total Rewards and HR OperationsWe are seeking an experienced and strategic-minded Director of Total Rewards and HR Operations to lead our efforts in optimizing employee Total Rewards while ensuring efficient HR Operations. The ideal candidate will be a seasoned professional with a deep understanding of total rewards strategies, HR operations, and...

  • IT Application Development Manager

    7 days ago

    Mendota Heights, Minnesota, United States Restaurant Technologies Full time

    Application Development Manager Join a growing team of passionate, self-motivated, talented, and creative people with big ideas about how to make safer, smarter, more sustainable kitchens. Restaurant Technologies is the leading provider of innovative and environmentally sound cooking oil management and back-of-house hood and flue cleaning solutions, serving...

  • Securities Operations Service Specialist

    1 month ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a...

  • Account Manager

    1 month ago

    Mendota Heights, Minnesota, United States Equiniti Full time

    ***This role is on-site--must be located near Mendota Heights, MN*** EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the...

  • Safety Coordinator

    1 month ago

    Mendota Heights, Minnesota, United States SFP Holdings Inc. Full time

    Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right for you Summit Companies,...