Hotel Front Desk
4 weeks ago
Are you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the new TownePlace Suites Cincinnati Downtown, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.
In this role, you will provide world-class front desk service, greeting and registering guests, responding to their needs, and assisting them with checkout, always with an eye on creating a hotel experience that continuously delights and enchants each and every one of our guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our global family and see why so many of our associates have made Marriott International their career home. Contact us today – we're waiting to hear from you
Job Responsibilities
As a Hotel Front Desk Associate, you will greet our guests, assist them with check-ins and check-outs, and provide consistently prompt, responsive and courteous service designed to meet our high standards of quality, and to ensure repeat business.
Your specific duties in this role will include:
Listening to, and understanding guest requests, responding with prompt and appropriate action, and providing accurate information such as outlet hours and local attractionsProviding guests with welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate
Verifying and imprinting credit cards for authorization using electronic acceptance methods, as well as handling cash, making change and balancing an assigned house bank
Posting charges to guest room and House accounts using the computer
Closing guest accounts at time of check out, and ascertaining guest satisfaction
Responding to, and addressing guest complaints and concerns
Summoning guest service personnel for assistance in escorting guests to their rooms as appropriate
Providing safety deposit boxes for guests by escorting them to the vault room and assisting the customer in opening the deposit box lock
Performing additional duties as assigned by the supervisor
Job Requirements
We are looking for a warm and outgoing Hotel Front Desk Associate with a strong work ethic, and a firm commitment to providing the best possible customer service and guest experience. It is also important that you have excellent communication, interpersonal, and active listening skills as well as the ability to interact effectively with internal and external customers using patience, tact, and diplomacy as necessary.
Specific qualifications for the role include:
High school diploma or GEDPrior hospitality experience, preferred but not required
Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
Sufficient calculator skills to prepare moderately complex mathematical calculations without error
Ability to access and accurately input information using a moderately complex computer
Ability to maintain a professional appearance and demeanor
Strong English language skills
Source: Hospitality Online
-
Hotel Front Desk
1 month ago
Cincinnati, Ohio, United States SpringHill Suites Cincinnati Blue Ash Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the SpringHill Suites Cincinnati Blue Ash, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Hotel Housekeeping Manager
4 weeks ago
Cincinnati, Ohio, United States TownePlace Suites Cincinnati Downtown Full timeHospitality and housekeeping professionals, are ready to apply your expertise to a rewarding career with a global industry leader? Join our team at the TownePlace Suites Cincinnati Downtown. Due to our continued growth, we are currently seeking experienced and outgoing candidates just like you to serve as Hotel Housekeeping Supervisor.You will provide...
-
Hotel Housekeeping Supervisor
1 month ago
Cincinnati, Ohio, United States SpringHill Suites Cincinnati Blue Ash Full timeHospitality and housekeeping professionals, are ready to apply your expertise to a rewarding career with a global industry leader? Join our team at the SpringHill Suites Cincinnati Blue Ash. Due to our continued growth, we are currently seeking experienced and outgoing candidates just like you to serve as Hotel Housekeeping Supervisor.You will provide...
-
Hotel Maintenance
4 weeks ago
Cincinnati, Ohio, United States TownePlace Suites Cincinnati Downtown Full timeJob DescriptionJob SummaryThe Maintenance-Preventative Maintenance is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing...
-
Hotel Maintenance
3 days ago
Cincinnati, Ohio, United States TownePlace Suites Cincinnati Downtown Full timeJob SummaryThe Maintenance-Preventative Maintenance is responsible for assisting with the operation maintenance service and repair of equipment as assigned.Responsible for participating in the preventative maintenance program, handling guest requests, and other work orders as assigned.Performing the job in a safe and efficient manner, undertaking trade jobs...
-
Night Audit
4 weeks ago
Cincinnati, Ohio, United States TownePlace Suites Cincinnati Downtown Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the TownePlace Suites by Marriott Cincinnati Downtown, currently seeking personable and dependable candidates just like you to serve as Hotel Night Auditor.In this role, you will provide world-class front desk service,...
-
Guest Service Agent
2 weeks ago
Cincinnati, Ohio, United States Homewood Suites By Hilton Cincinnati Midtown Full timeResponsibilities:Greet and welcome guests in a friendly and professional manner- Register guests and assign rooms, ensuring all necessary information is obtained- Answer phone calls and respond to guest inquiries- Assist guests with check-in and check-out processes- Provide information about hotel facilities, services, and local attractions- Handle guest...
-
Hotel Front Desk Clerk
5 days ago
Cincinnati, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
-
Hotel Front Desk Clerk
7 days ago
Cincinnati, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
-
Hotel Front Desk
1 month ago
Cincinnati, United States TownePlace Suites Cincinnati Downtown Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the new TownePlace Suites Cincinnati Downtown, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Hotel Front Desk
1 month ago
Cincinnati, United States SpringHill Suites Cincinnati Blue Ash Full timeAre you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the SpringHill Suites Cincinnati Blue Ash, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.In this role, you will provide world-class front desk service,...
-
Hotel Front Desk Night Auditor
2 days ago
Cincinnati, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeJob DescriptionJob DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true...
-
Front Office Agent
4 weeks ago
Cincinnati, United States Renaissance Hotel - Cincinnati Full timeRenaissance Hotel - Cincinnati is seeking to hire a Front Office Agent.Job Description:As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will...
-
Front Desk Associate
6 days ago
Cincinnati, United States Crunch - Fitness Gurus Full timeFront Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the...
-
Assistant Front Office Manager
3 weeks ago
Cincinnati, Ohio, United States The Lytle Park Hotel Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Weekend Front Desk Associate
4 weeks ago
Cincinnati, United States Crunch - Fitness Gurus Full timeJob DescriptionJob DescriptionFront Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent...
-
Front desk receptionist
4 weeks ago
Cincinnati, United States Kent Morris Orthodontics Full timeJob DescriptionJob DescriptionLooking for an energetic, outgoing front desk receptionist who also will handle the recall patients (calling, scheduling) in a very busy orthodontic practice. Duties include answering the phones, scheduling patients, checking patients in/out, ordering office supplies along with other business duties. Benefits include gas card,...
-
Hotel Housekeeping Manager
4 weeks ago
Cincinnati, United States TownePlace Suites Cincinnati Downtown Full timeHospitality and housekeeping professionals, are ready to apply your expertise to a rewarding career with a global industry leader? Join our team at the TownePlace Suites Cincinnati Downtown. Due to our continued growth, we are currently seeking experienced and outgoing candidates just like you to serve as Hotel Housekeeping Supervisor.You will provide...
-
Front Desk Associate First and Second Shift
2 weeks ago
Cincinnati, United States Crunch Full timeFront Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the...
-
Hotel Housekeeping Supervisor
1 month ago
Cincinnati, United States SpringHill Suites Cincinnati Blue Ash Full timeHospitality and housekeeping professionals, are ready to apply your expertise to a rewarding career with a global industry leader? Join our team at the SpringHill Suites Cincinnati Blue Ash. Due to our continued growth, we are currently seeking experienced and outgoing candidates just like you to serve as Hotel Housekeeping Supervisor.You will provide...
-
Receptionist Front Desk
4 weeks ago
Cincinnati, United States Hyde Park Pediatrics Full timeJob DescriptionJob DescriptionCurrently looking for a full-time and part-time front desk receptionist.Must be outgoing, friendly, energetic and love working with children.Monday- Friday 8:15am-5:00pm, and one Saturday 8:00am-12:00pm a month.Located in Hyde Park- CincinnatiGreets patients, schedule appointments, discharge patients, complete school forms, send...
-
Hotel Maintenance
1 month ago
Cincinnati, United States TownePlace Suites Cincinnati Downtown Full timeJob Description Job SummaryThe Maintenance-Preventative Maintenance is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing...
-
Front Desk Attendant-Wyler Club
3 weeks ago
Cincinnati, United States Boys & Girls Clubs of Greater Cincinnati Inc Full timeJob DescriptionJob DescriptionPrimary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, accurate handling of cash transactions, and greeting members and the public in a positive manner.Essential Job Responsibilities:Provide individual...
-
Front Desk Associate
2 weeks ago
Cincinnati, United States Crunch Full timePosition Title: Front Desk Reports to: Manager Compensation: Minimum wage Requirements: Fluent in English Proficient reading and writing skills Computer Skills Shift schedule: 4:45a-11a/1p Mon-Fri 6:45a-2p Sat-Sun 4p/6p-12:30a Mon-Thurs 2p-9:30p Sat-Sun Special Skills: Strong customer service skills Responsibilities: * Membership Sales. * Greet all...
-
Front Desk Associate Full Time
6 days ago
Cincinnati, United States Crunch - Fitness Gurus Full timePosition Title: Front Desk Reports to: Manager Compensation: Minimum wage Requirements: Fluent in English Proficient reading and writing skills Computer Skills Shift schedule: 4:45a-11a/1p Mon-Fri 6:45a-2p Sat-Sun 4p/6p-12:30a Mon-Thurs 2p-9:30p Sat-Sun Special Skills: Strong customer service skills Responsibilities: • Membership Sales. • Greet all...
-
Front Desk Associate
1 month ago
Cincinnati, United States Crunch - Fitness Gurus Full timeJob DescriptionJob DescriptionPosition Title: Front DeskReports to: ManagerCompensation: Minimum wageRequirements: Fluent in EnglishProficient reading and writing skillsComputer SkillsShift schedule:4:45a-11a/1p Mon-Fri6:45a-2p Sat-Sun4p/6p-12:30a Mon-Thurs2p-9:30p Sat-SunSpecial Skills: Strong customer service skillsResponsibilities: Membership Sales. Greet...
-
Front Desk Attendant-Wyler Club
2 weeks ago
Cincinnati, United States Boys & Girls Clubs of Greater Cincinnati Inc Full timePrimary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, accurate handling of cash transactions, and greeting members and the public in a positive manner.Essential Job Responsibilities:Provide individual guidance and establish...