Lead Medical Support Assistant

4 weeks ago


El Paso, Texas, United States Military Treatment Facilities Under Dha Full time

Responsible to the supervisor for ensuring that the work assignments of the other employees of the team are carried out by performing a range of duties.

Calls patients to book appointments within 30 days or within established guidelines.
Initiates and processes telephone consults in an automated appointment system and/or electronic health record in accordance with guidelines.
Assists in reviewing initiated referrals to specialty clinics.

Documents necessary information to allow Primary Care provider or team nurse to contact the patient and provide the necessary service or answer questions that the patient may have.



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