Residential Admissions Coordinator

1 week ago

Maple Grove, Minnesota, United States PrairieCare Full time


Residential Admissions Coordinator

Category

Administrative/Clerical

Job Locations

US-MN-Maple Grove

Type

Full-Time

About Us

We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.



Responsibilities

Hours for this role are primarily Monday - Friday, 830a-5p

Compensation for this role starts at $19.75 and up based on experience

The Residential Admissions Coordinator is responsible for coordinating the day of admissions process for each resident. Admission responsibilities include responsibility for all communication and contact internally and externally involved in admitting a new resident.

Responsibilities and Accountabilities:

  • Provide information as needed to families and referral sources, obtain releases of information, complete all required admissions documentation as assigned, complete admissions screens, and follow with families within one week of admission to answer any questions and provide updates as needed.
  • Collaborate with utilization review team providing information for insurance authorizations.
  • Complete Single Case Agreements (SCAs) and obtain County Contracts (CC) when applicable.
  • Collaborate with Financial Counselors to provide financial counseling for residents, guarantors, families, providers, and staff to help them better understand insurance coverage, eligibility, and benefits.
  • Utilize Excel and Word programs to track and graph data related to referrals, funding, census, and other data.
  • Provide high quality client and customer experience throughout entire process.
  • Work with and juggle multiple schedules, demands and duties at one time.
  • Assist with other administrative duties related to residential programming and outreach as assigned by Clinical Operations Director
  • This position will require two scheduled shifts on the unit for milieu coverage.
  • Ability to represent self and organization in a professional and knowledgeable manner is critical.
  • Collaborate with entire residential team to provide a therapeutic environment for clients.
  • Must demonstrate psychological mindedness and self-awareness in understanding client behaviors and needs in all interactions.


Qualifications
  • Bachelor's degree in a mental health-related field required
  • One year experience working in mental-health field required
  • Minimum of one year experience working with insurance companies, patient benefits/accounts and/or claims resolution
  • Must have computer skills using Microsoft Office Products including Word and Outlook
  • Must have knowledge of DSM-IV criteria, and possess interviewing and assessment skills
  • Display a professional attitude in all aspects of his/her performance
  • Oriented and educated in gender, cultural differences and in age appropriate care for psychiatric and chemical dependency services
  • Must possess skills to communicate clearly and effectively
  • Flexibility to work occasional evening hours

PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota's largest providers of mental health services to children, adolescents, adults, and their families.

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email - for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.



PrairieCare does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services, adolescents and their families. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.

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