Senior Network Engineer

Senior Network Engineer

Job ID269663
Location
Clayton State University
Full/Part TimeFull-Time
Regular/TemporaryRegular

About Us
Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.

The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.

Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

Department Information
Information Technology and Services has embarked on a digital transformation initiative to continually improve services for faculty, staff, and students in support of the CSU mission to be the leading institution of higher education in the South Atlanta Crescent region. The ITS vision aligns strategy, business, and services; empowers cross-functional teamwork; embraces best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and continuously delivers the performance necessary to meet the demands of all our stakeholders. The ITS organization is committed to delivering secure and innovative IT services, core to the mission of CSU. ITS values accountability, excellence, and commitment to exceptional customer experience. The ITS team is a trusted partner in shaping an environment of innovation and service excellence for the University.

Job Summary
The Clayton State University Information Technology and Services team is seeking a Senior Network Engineer with a commitment to service excellence to join its Infrastructure team. In this role, you will assist in the design, installation, and support of the overall University network. The Senior Network Engineer position reports directly to the Enterprise Infrastructure Architect.

Responsibilities
Assist in the design, installation, and configuration of network equipment, such as routers, switches, wireless controllers/access points, and firewalls.
Evaluate and implement products and platforms to provide cost-effective solutions that meet architectural and business requirements while ensuring the latest industry capabilities.
Maintain and troubleshoot structured cabling systems, including fiber optic and copper cable networks, patch panels, and connectors.
Monitor the performance of the University's communication systems, including network traffic, system capacity, and utilization levels.
Maintain documentation of the network and communications infrastructure, including diagrams, inventory, and network configurations.
Perform routine system administration tasks such as installing system updates, replacing hardware, and monitoring system performance.
Diagnose and resolve problems with the organization's network and communications systems, such as network outages, equipment malfunctions, and connectivity issues.
Ensure the organization's network and communications systems are secure and comply with security policies and compliance regulations.
Participate in disaster recovery planning, exercises, and testing.
Generate reports on the performance and status of the organization's systems, including network uptime and system utilization.
Assist with projects, including planning, design, and implementation
Perform other related duties as required
Required Qualifications
Bachelor's degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.
Minimum 5+ years working in network engineering or network architectural roles within the IT industry
Knowledge, Skills, & Abilities
Strong knowledge of network protocols, standards, and security measures
Hands-on experience with Extreme Network (or equivalent) router/switch configurations and troubleshooting
Hands-on experience with Extreme Network (or equivalent) wireless access points
Hands-on experience with Palo Alto (or equivalent) firewalls
Strong working knowledge of VOIP communication systems (i.e., Microsoft Teams Telephony)
Ability to troubleshoot, diagnose and repair network communication issues in an effective and efficient manner
Knowledge of service management principles (i.e., ITIL) and security frameworks (i.e., NIST)
Ability to interpret building schematics and specifications
Professional verbal and written communications
Strong soft skills and ability to communicate openly
Microsoft Visio or equivalent
ServiceNow or equivalent