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Software Engineer II

2 months ago

Atlanta, Georgia, United States Truist Full time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help? )

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )

(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Ensure application reliability by providing an overall point of view for Observability, Reliability, Availability, and performance while reducing toil and steering teams to have a proactive mindset. Site Reliability Engineer (SRE) teams will be aligned to Consumer Small Banking Business (CSBB) Production Support team. Deliver technically complex solutions. Perform system integration support for all project work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations during the design and help with monitoring tools and setup.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Provide Point Of View (POV) on Observability, Reliability, Availability
  • Provide support & ensure application reliability.
  • Increased automation / reduced manual work
  • Reduction in incidents and impact duration
  • Improved system reliability & performance
  • Partners with application teams to drive remediation.
  • Provide Initial escalation contact
  • Develop and present Production Incident Reporting to Management
  • Root Cause Analysis Engagement
  • Application Resiliency Assessments

QUALIFICATIONS

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's Degree and four to seven years of experience or equivalent education and software engineering training or experience
  • In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
  • Understanding of key business processes and competitive strategies related to the IT function
  • Ability to plan and manage projects and solve complex problems by applying best practices
  • Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information

Preferred Qualifications:

  • College degree in Computer Science, math or related field of study1. Bachelor's degree in computer science, computer engineering or related degree and eight years of experience or an equivalent combination of education and work experience
  • Knowledge of ServiceNow, Dynatrace and Tableau reporting tool.
  • Banking or financial services experience.
  • Experience with Open Source tools and frameworks
  • Experience with cloud technologies, such as AWS, Azure, or GCP
  • Strong understanding of SOA and/or Open API methodologies and service architectures
  • Experience using web servers, application containers, caching technologies

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Frequently (25% - 50% of the time)

Walking

Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site )

. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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