Pool Concierge
2 months ago
Position Summary
The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions.
Job Duties and Responsibilities
- Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports
- Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you
Position Requirements
- High School Graduate or Equivalent
- CPR and First Aid Certified
- Minimum of 6 months customer service experience
- Ability to stand for minimum of 4 hours at a time
- Excellent verbal and written communication skills
- Ability to proficiently use a computer and tablet
- Ability to work outside in the summer months for a minimum of 4 hours at a time
Preferred Requirements
- Minimum of 6 months reception experience
- Lifeguard Certifications (within 60 days of hire)
All team members receive the following benefits while working for Life Time:
- A fully subsidized membership
- Discounts on Life Time products and services
- Retirement savings plan with company match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Maternity leave and adoption assistance
- Paid time off, including vacation and paid sick leave
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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