Admission Operations Coordinator
2 weeks ago
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.
SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Admission Coordinator is member of the Admission Operations team within the Division of Enrollment Services and reports to the Director of Operations. Primary responsibilities include processing of undergraduate and graduate applications and associated materials through the Slate CRM system. This includes application document review, fulfilling data update requests and monitoring the operations email inboxes.
Essential Functions:
- Application Material: Process application materials from various external vendors through Slate CRM system to fulfill applicant's checklist requirements. Scan mailed documents and transcripts through Slate CRM. Monitor fax imaging queue for submitted application documents.
- Monitor Admission Operations general email account and fulfill requests for data and material updates from recruiting staff and academic departments as well as Academic Advising, Housing and Athletics.
- Monitor Data Updates: Review and process term updates and application withdrawals. Facilitate admission revocation process with Enrollment Services departments. Perform record consolidation to resolve duplicates. Fulfill Opt-Out request lists from various sources/vendors. Facilitate entry of prospect records through Slate CRM.
- Fulfill requests from Legal Affairs for admission records. Coordinate processing of admission applications for recruits from Athletics department.
- Backup to Information Systems Specialists in processing I-20 requests on behalf of international applicants. Perform other tasks as assigned.
Education and Experience:
Bachelor's is required.
A minimum of 3 years of experience is required.
Experience working in higher education is preferred.
Experience with student administrative system including PeopleSoft, Slate or closely related systems a plus.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills and attention to detail.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must demonstrate proficiency with Microsoft Office suite specifically MS Word and Excel.
Physical and Environmental Demands:
- Sit for long periods of time.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, ,
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
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