Manager, Warehouse Operations

4 weeks ago

Saint Paul, Minnesota, United States National Diversity Network Full time
Manager, Warehouse Operations

US-MN-St Paul

Job ID:
Type: Regular Full-Time
# of Openings: 1
Category: EFW Warehousing (All Positions including Dock)
EFW/SBS

Overview

EFW Warehousing is a full-service warehousing network specializing in high-value, completely customizable warehousing solutions. Uniquely integrated with the robust transportation capabilities of Estes Forwarding Worldwide, EFW Warehousing provides customers with over 2.78 million square feet of directly managed warehousing space and access to an extensive warehousing network that serves clients around the world. From the most complex, international supply chain requirements to warehouse overflow and shorter-term, project-related engagements, our decades of experience and an extensive suite of fulfillment and technology services allow our team to craft the right solution with the visibility and connectivity to support it. EFW Warehousing epitomizes contract logistics, expertly crafting comprehensive solutions that merge logistics and supply chain management.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:
  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and accidental death & dismemberment insurance
  • Job referral bonus program
Responsibilities

The Manager, Warehouse Operations is accountable for all fiscal and operational functions within their assigned location of EFW. The Manager, Warehouse Operations is responsible for leading, directing and managing operations and sales to ensure a consistently high level of service, quality, and customer satisfaction.
  • Accountable for maintaining profitable, cost-efficient operations, guiding and supporting all sales efforts and compliance with all company policies and procedures as well as any regulatory guidelines.
  • Lead, direct, and manage site operations to ensure maximum profitability and superior customer service.
  • Manage location and company resources to facilitate quality and efficient operations.
  • Establish and maintain positive, productive customer relations while managing daily resolution of issues.
  • Establish and continuously improve processes to ensure excellent customer relations.
  • Review and evaluate location P&L performance and continually adjust short and long term goals to maintain profitability at or above company expectations.
  • Ensure that freight is being expedited in a safe and timely manner and that the warehouse location provides a safe and professional environment for all staff.
  • Regular attendance is required.
  • Comply with company security procedures.
  • Perform other duties as assigned.
  • Position functions semi-autonomously and position directly/indirectly supervises 6-10 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications

Minimum of a Bachelor's degree (or equivalent) and 5-7 years of experience. Five to seven years of experience within the transportation industry preferred. Five years supervisory or managerial experience desired. However, a combination of experience and/or education will be taken into consideration.
  • Ability to identify issues, requirements, and opportunities involved in customer service.
  • Ability to manage all financial aspects of designated warehouse location.
  • Experience managing external service providers (cartage, truckload, and linehaul).
  • In depth knowledge of all products and services.
  • Effective verbal, written, and interpersonal communications skills at a management level, including performance feedback, employee development, coaching and counseling skills.
  • Demonstrated team leadership and participative management skills, including facilitation, conflict and problem resolution, and consensus building abilities desired.
  • Responds well to questions.
  • Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
  • Ability to read and interpret complex business and/or technical documents.
  • Ability to write comprehensive reports and detailed business correspondence.
  • Ability to work with managers or directors and communicate ambiguous concepts.
  • Ability to present to groups across the organization.
  • Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
  • Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
  • Must be eligible to work in the United States.
  • At this time, EFW will not sponsor a new applicant for employment authorization for this position.
  • EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

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