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Player Services Representative

1 month ago

West Memphis, Arkansas, United States Southland Casino Hotel Full time
The Opportunity

Delaware North Gaming is searching for full-time and part-time Player Services Representatives to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out, and assisting with all player rewards transactions.

If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.

Pay

$ $15.00 / hourInformation on our comprehensive benefits package can be found at Benefits

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Update player rewards information, perform credit and cash transactions, and issue player cards
Explain games, contests, drawings, and promotional giveaways to guests
Read group resumes and oversee daily activities of groups
Complete shift closing, drop cash, check payments, and secure bank at all times
Offer bell assistance to all arriving and departing guests
Qualifications No high school diploma or GED required
Minimum of 1 year of experience in front desk customer service
Must be able to obtain and maintain a state gaming license
Strong written and verbal communication skills
Physical Requirements Ability to lift up to 50 pounds
Ability to stand 100% of the time
Shift Details Evening shiftEvery weekend8 hour shiftOvertime as neededOvernight Who We Are Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online

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