Health Information Analyst II

4 weeks ago

Ann Arbor, Michigan, United States University of Michigan Health System Full time
Summary

BASIC FUNCTION AND RESPONSIBILITY

To assist providers with record completion processes incompliance with medical staff bylaws, coding and billing requirements and Centers for Medicare and Medicaid Services (CMS) regulations. Communicate, facilitate, and troubleshoot for providers issues relating to their perioperative record completion needs. Monitor routine reports detailing status of incomplete records. Provide excellent customer service to providers, clinical department leadership, and other customers. Analyze data via departmental dashboard for review by manager.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

OPERATIONS
  • Facilitate coding and billing compliance by utilizing and updating various systems, including MiChart to collect and reconcile open anesthesia encounters
  • Analyze reports at the discretion of Coding leadership to identify trends and make corrections
  • Preparation, validation, and submission of provider encounter compliance reports
  • Perform quality control functions for accurate reporting and provider documentation and coding workflows
  • Work under fast-paced circumstances to meet deadlines
  • Report unit-specific statistics as defined by management
  • Identify issues and make recommendations for resolution and improvement
  • Communicate with unit leadership regarding process and procedures
  • Assist with development, revision and maintenance of unit training materials, policies and procedures
  • Demonstrate an understanding of university, departmental, and unit policies and procedures and seek clarification as needed
  • Comply with regulatory, legal, and coding/billing requirements and seek clarification if needed
  • Assure compliance with safety programs
  • Maintain currency with work processes, tools, and clinical and administrative applications necessary to perform job functions
  • Participate in and demonstrate an understanding of highly reliable organizations and applies Lean Thinking concepts in daily work
  • Meet or exceed the departmental/unit quality and productivity standards for work performance
  • Demonstrate initiative by continuous expansion of knowledge and skills
  • Participate in departmental/unit activities including, but not limited to, staff meetings and in-services
  • Perform other duties as assigned to maintain the efficiency of the department
  • Escalate issues to management for prompt review and resolution
CUSTOMER SERVICE
  • Advise providers, clinicians, unit staff, and other customers on coding/billing policies and procedures
  • Assist providers in resolving technical and documentation issues in collaboration with the Health Record Compliance and Health Information Technology Services teams
  • Provide customer support for our external/internal customers
Skills You Have
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task
  • Data Management: Acquires, validates, and processes data so its accessibility, reliability, and timeliness are ensured to satisfy the needs of end users
  • Analysis: Analytical skills with the ability to visualize, articulate, and solve complex problems and concepts and make decisions based on available information. Ability to analyze detailed information to determine appropriate compliance with privacy and security rules
  • Critical Thinking: Gathers and integrates critical information to arrive at effective solutions
  • Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks
Required Qualifications*
  • One of the following certifications
o Certified Professional Coder (CPC) with membership to American Academy of Professional Coders

o Clinical Coding Specialist (CCS) and registration with the American Health Information Management Association

o Associate's degree in Health Information Technology and registration with the American Health Information Management Association as a RHIT or RHIA
  • Knowledge of standard medical terminology, medical treatments, methods, medical documentation requirements and data collection techniques is required
  • Ability to read and understand complex medical documentation is required
  • Demonstrated ability to collect and analyze medical information from a variety of applications and make independent judgments as to what is necessary for encounter completion is required
  • Proficiency using Microsoft Office for work tasks is required
  • Ability to work independently and in a team with minimal supervision is required
  • Ability to work under pressure and meet deadlines is required
  • Demonstrated ability to communicate with physicians and other providers to provide exemplary customer service is required
Desired Qualifications*
  • Knowledgeable of documentation, coding, and billing requirements and CMS regulations is desired
  • Experience using Michigan Medicine information systems/applications (i.e. MiChart, OpTime, etc.) is desired
Additional Information

SUPERVISION RECEIVED

General supervision from the Revenue Cycle Coding Manager of Procedural Coding.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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