Housekeeping Manager

4 weeks ago

Philadelphia, Pennsylvania, United States The Notary Hotel, Autograph Collection Full time
Job Number
Job Category Housekeeping & Laundry
Location The Notary Hotel Philadelphia Autograph Collection, 21 N. Juniper Street, Philadelphia, Pennsylvania, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Candidate ProfileEducation And Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Core Work Activities
Managing Housekeeping Operations And Budgets
Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities
Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service
Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. The salary range for this position is $55,000 to $71,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.
Source: Hospitality Online

  • Housekeeping Manager

    1 month ago

    Philadelphia, Pennsylvania, United States Sage Hospitality Group Full time

    Why us?American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...

  • Housekeeping Manager

    4 weeks ago

    Philadelphia, Pennsylvania, United States Sage Hospitality Group Full time

    Why us?American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...

  • Assistant Housekeeping Manager

    4 days ago

    Philadelphia, Pennsylvania, United States Sofitel Philadelphia at Rittenhouse Square Full time

    As a Assistant Housekeeping Manager, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.Assistant Housekeeping ManagerWhat's in it for you:Unlimited career development opportunities, both nationally and internationally. The sky is your...

  • Housekeeper

    2 weeks ago

    Philadelphia, Pennsylvania, United States TidyHost Full time

    HousekeeperNashville, TennesseeAbout the PositionWe are seeking dedicated Housekeepers to join our team at a leading Air BnB cleaning company in Nashville. As part of our top-rated Airbnb turnover team, you will play a crucial role in ensuring the cleanliness and tidiness of various properties across the city.Responsible for cleaning 1 to 4 apartments or...

  • Housekeeping Supervisor

    2 months ago

    Philadelphia, Pennsylvania, United States teamworkonline Full time

    OverviewSupervisor oversees day-to-day janitorial operations. Ensures that quality control measures are in place to maintain high levels of service with customer specifications. Conducts inspections, controls inventory, maintains equipment, and assist housekeeping staff with cleaning objectives. This role will pay an hourly wage of $18 to $22. For PT roles:...

  • Housekeeping Supervisor

    4 weeks ago

    Philadelphia, Pennsylvania, United States teamworkonline Full time

    OverviewSupervisor oversees day-to-day janitorial operations. Ensures that quality control measures are in place to maintain high levels of service with customer specifications. Conducts inspections, controls inventory, maintains equipment, and assist housekeeping staff with cleaning objectives. This role will pay an hourly wage of $18 to $22. For PT roles:...

  • Executive Housekeeper

    1 month ago

    Philadelphia, Pennsylvania, United States Courtyard Philadelphia Downtown Full time

    OverviewOpportunity: Executive HousekeeperManage housekeeping operations in accordance with established guest service, quality and sustainability standards.Potential Career PathArea Executive Housekeeper – Assistant General Manager – General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates, ensuring they...

  • Executive Housekeeper

    4 weeks ago

    Philadelphia, Pennsylvania, United States Courtyard Philadelphia Downtown Full time

    OverviewOpportunity: Executive HousekeeperManage housekeeping operations in accordance with established guest service, quality and sustainability standards.Potential Career PathArea Executive Housekeeper – Assistant General Manager – General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates, ensuring they...

  • Assistant Director of Housekeeping

    2 weeks ago

    Philadelphia, Pennsylvania, United States Sage Hospitality Group Full time

    Why us?American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...

  • Assistant Director of Housekeeping

    4 weeks ago

    Philadelphia, Pennsylvania, United States Sage Hospitality Group Full time

    Why us?American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...

  • Apartment-Hotel Housekeeper

    2 weeks ago

    Philadelphia, Pennsylvania, United States Staysosuite Full time

    **Apartment-Hotel Housekeeper** Philadelphia, PA Full-Time Housekeeping Apartment-Hotel Housekeeper **At Sosuite**, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3...

  • Assistant Director of Housekeeping

    4 weeks ago

    Philadelphia, Pennsylvania, United States Philadelphia Marriott Downtown Full time

    Job Number Job Category Housekeeping & LaundryLocation Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJob SummaryAssists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space...

  • EVS/Housekeeping Supervisor

    2 weeks ago

    Philadelphia, Pennsylvania, United States Compass Group USA Full time

    EVS/Housekeeping Supervisor - Evenings - Philadelphia, PAClick Here to Apply OnlineJob Description Crothall Healthcare Salary: $49,200Other Forms of Compensation:Pay Grade:9Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves...

  • EVS/Housekeeping Supervisor

    2 weeks ago

    Philadelphia, Pennsylvania, United States Compass Group USA Full time

    ​Salary: 49,200Other Forms of Compensation: Pay Grade:9 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been...

  • Housekeeper

    4 weeks ago

    Philadelphia, Pennsylvania, United States Philadelphia Airport Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Philadelphia Airport Marriott, 1 Arrivals Road Terminal B, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Housekeeper

    4 weeks ago

    Philadelphia, Pennsylvania, United States Philadelphia Marriott Downtown Full time

    Additional Information Evening ShiftJob Number Job Category Housekeeping & LaundryLocation Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill...

  • Housekeeper

    1 month ago

    Philadelphia, Pennsylvania, United States Philadelphia Marriott Downtown Full time

    Additional Information Evening ShiftJob Number Job Category Housekeeping & LaundryLocation Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill...

  • Housekeeper

    1 month ago

    Philadelphia, Pennsylvania, United States Philadelphia Airport Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Philadelphia Airport Marriott, 1 Arrivals Road Terminal B, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Public Area Housekeeper

    4 weeks ago

    Philadelphia, Pennsylvania, United States The Ritz-Carlton, Philadelphia Full time

    Additional Information Housekeeping Public Space AttendantJob Number Job Category Housekeeping & LaundryLocation The Ritz-Carlton Philadelphia, 10 Avenue of the Arts, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a...

  • Housekeeping Turndown Attendant

    1 month ago

    Philadelphia, Pennsylvania, United States The Ritz-Carlton, Philadelphia Full time

    Additional Information Housekeeping Turndown AttendantJob Number Job Category Housekeeping & LaundryLocation The Ritz-Carlton Philadelphia, 10 Avenue of the Arts, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean...