Service Express Agent
4 weeks ago
Job Description:
We are seeking an individual who is proficient in answering and dispatching internal/external calls to the resort. This role requires good typing skills, a pleasant attitude, and excellent phone demeanor. The Guest Express Services Agent must work well with handling a high volume of calls and be comfortable answering questions relating to the hotel, giving directions, and directing requests to the corresponding department. This position requires knowledge of hotel services, transportation options, and general front desk operations. This agent must have knowledge of front desk processes and be able to assist arrival/departures when needed.
Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays. Non remote position.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Source: Hospitality Online
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