Information Technology Program Manager

Found in: beBee jobs US - 2 weeks ago


Merrifield, Virginia, United States Department Of Justice Full time
Summary

The Organized Crime Drug Enforcement Task Forces (OCDETF) are the centerpiece of the Attorney General's strategy to combat transnational-organized-crime and to reduce the availability of illicit narcotics in the nation by using a prosecutor-led, multi-agency approach to enforcement. OCDETF leverages the resources and expertise of its partners in concentrated, coordinated, long-term enterprise investigations of transnational organized crime, money laundering, and major drug trafficking networks.



Duties

Basic Duties and Responsibilities:

  • Serves as the IT Operations Manager for OCDETF information systems nationwide.
  • Manages operations and maintenance of an on-premises data center at the OFC, including physical and virtual server and network hardware, which operates on a 24x7 basis.
  • Provides day-to-day oversight of the information and cybersecurity operations of the OFC's networks, data center, and application systems.
  • Leads resolution of outages and information system incidents promptly, keeping senior OCDETF and OFC leadership informed.
  • Prepares solicitation proposals and submits to industry.
  • Ensures user needs are met promptly, including problem resolution through creation and disposition of appropriate issue tickets.
  • Manages and directs help desk and end user support, as well as system administration and related support activities.
  • Serves as the Contracting Officer's Representative (COR) or Government Task Monitor (GTM) over IT services contracts supporting OCDETF.
  • Establishes and maintains effective working relationships with various high-level individuals.
  • Works with OCDETF leadership to develop strategic and annual plans and budget documents that account for OCDETF's IT operations.

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