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Manager - SOC Move Team
3 months ago
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we have the best talent in the world. Our Global Talent Acquisition team is on the frontlines of building the future of our company, one hire at a time. From corporate to operations, pilot to flight attendant, and early career to executive, our team crafts outstanding experiences for our candidates and hiring managers, with diversity, equity and inclusion top-of-mind in everything we do.
Key Responsibilities:
This role will lead and supervise the operation of Aircraft Move Teams across the Hubs, as well as continuously develop and supervise initial and recurrent training compliance for the Hub program.
- Serves as the primary manager on duty for Move Team Operations and oversight of operational planning and execution
- Provide consistent, ongoing strategic operational planning and communication to include planning and execution during Irregular operations, weather events and emergency situations
- Primary liaison with Tech Ops, Flight Ops, CSC and SOC regarding Move Team operations
- Supports the station safety culture through critical communications and Hub/Division SAT's
- Develops recovery plans to transition from IRROPS to normal operations
- Identifies strategic and innovative solutions to common problems with sustainability
- Responsible for end of day reports, collateral duties and projects beyond the scope of daily job responsibilities
- Provide leadership and development to Direct Reports
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table
QualificationsWhat's needed to succeed (Minimum Qualifications):
- High School Diploma/GED or education equivalent
- 3-5 years' experience of airport operations experience
- Basic experience in aircraft movement or previous ramp experience
- Experience in leading a large group of employees either M&A or frontline
- Strong leadership skills and capability to lead cross-functional teams
- Extensive knowledge of Airport Hub Operations
- Consistent track record for crucial action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
- Ability to consistently lead and manage both regular and irregular operational environments while considering Safe, Caring, Dependable and Efficient decisions
- Strong communicator and engagement practices
- Ability to develop and produce data driven reports for continuous improvement and SMS inputs
- Must be legally authorized to work in the United States for any employer without sponsorship
- Must be flexible and willing to work any shift in a 24 hour/7day a week operation including weekends, nights and holidays
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Bachelor's degree
- FAA/ATC basic communications experience
- Extensive Airport Operations leadership
- Experience with MS Office product/function
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
