Human Resources Solutions Manager

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The HR Solutions Manager is responsible for leading cross-functional project teams to develop and execute innovative talent strategies that drive business impact. As a business-facing internal consultant and talent leader, you will collaborate with business leaders, People Strategists, and HR Centers of Excellence (COE). You will drive the execution of assigned projects that contribute to Lumen's cultural transformation objectives, including diversity, inclusion, and belonging initiatives. You will leverage agile methodologies, tailored to project needs, to ensure the successful execution of assigned projects.

The Main Responsibilities

• Lead multiple cross-functional teams to provide actionable insights to assist business leaders and People Strategists in identifying high-impact business problems with people-related root causes and develop and execute on strategies to impact organizational performance.
• Lead organizational change management (OCM) to connect business and people strategies, guiding the organization through change.
• Build trust and credibility through courageous leadership and business acumen, levering analytics to inform decision-making and influencing business and leadership decisions.
• Collaborate closely with project sponsors, cross-functional teams, and assigned project owners to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Analyze, evaluate, and mitigate project risks, and provide inputs on project prioritization, leveraging the analytical ability to delve into details while also maintaining a broader business perspective.
• Proactively engage and partner with HR Centers of Excellence (COEs) to identify, develop, and drive key transformational initiatives and programs.
• Ensure on-time delivery of project updates, run effective project team meetings, and instill accountability throughout the project lifecycle.
• Outline program risks and generate comprehensive reports for management and stakeholders.
• Integrate employee engagement and experience strategies, along with Lumen's cultural transformation objectives, into projects.

What We Look For in a Candidate

Qualifications:

• Bachelor's degree in HR or related field, or equivalent experience
• 6+ years of progressive HR experience with expertise in several key areas of the field
• 3+ years of direct or matrixed leadership experience.
• Strong strategic agility, collaboration skills and ability to influence business-unit or functional leaders.
• Exceptional organizational skills and the ability to lead multiple high-priority projects simultaneously.
• Agile mindset and strong project management skills.
• Excellent time and process management skills.
• Fosters a continuous improvement mindset.
• Exhibits strong business acumen.
• Self-motivated and self-directed leadership attributes.
• Demonstrated analytical and problem-solving skills.
• High learning agility and ability to adapt to ambiguity and shifting priorities.

Preferred Qualifications:

• Prior experience in project management
• Prior experience in an agile work model

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$ $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$ $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$ $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$ $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 332732

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

94420

Salary Max :

145770

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. )

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.