Senior Manager

4 weeks ago


Arlington Heights, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

Provides leadership and direction to team of Maintenance Controllers and well as indirect leadership to maintenance personnel at line stations and out stations not directly staffed by United personnel. This position is responsible for the direction of all Tech Operations Maintenance Control functions on a shift basis. The primary duties involve oversight to ensure all flights in the United system are aligned with both federal and internal standards as applicable to maintenance quality and dispatch. This position also has ultimate authority, on a shift basis, for the maintenance plan and execution as well as airworthy and maintenance release applications. This position provides a central real-time contact and decision point concerning go-no-go maintenance decisions.

  • Compliance and Oversight
  • Provides leadership to ensure total compliance to standards
  • Ensures total adherence to quality standards set forth in corporate and division directives
  • Represents Technical Operations per shift to both internal and external bodies
  • Provides Ultimate Authority for Technical go-no-go Decisions on each shift
  • Provides direction and decision when other bodies cannot reach agreement on compliance and dispatch solution
  • Performance/Accountability
  • Ensures Controllers under their direction are performing job functions at or above set standards
  • Facilitates investigations and fact finding inquiries
  • Coordinates accountability and recognition as warranted
  • Collaboration with Network Operation Center Disciplines
  • Facilitates cross functional interaction with NOC teams (OPB/DD/FO/SW/LP/SK)
  • Ensures collaborative environment consistent with NOC standards on a shift basis for all Tech Ops Control Employees
  • Provide Timely and Accurate Support to Overall Line Maintenance Organization
  • Leverage all needed resources to ensure line stations are adequately supported
  • Facilitate first time fix plans and philosophy
  • Facilitate customer centered philosophy to ensure engagement with all line maintenance partners

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

Qualifications
What's needed to succeed (Minimum Qualifications):
  • FAA Airframe and Power Plant License
  • Microsoft Office Suite (Word/Excel/PowerPoint)
  • Minimum 5 years Line Maintenance and experience in Tech Ops Maintenance Control
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):
  • BA/BS Degree in Related Field
  • Access- Data Base Experience
  • 10 years Line Maintenance with Supervisory/Management Experience including Tech Ops Maintenance Control

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
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